People Operations Associate/Manager

We're looking for a People Operations Manager to make the day-to-day experience of working at BranchLab better. You'll be the person employees and managers can count on for a smooth start, clear answers, accurate People processes, and well-run workplaces in Boulder and New York City. This is a hands-on role with room to build. You'll own the details and improve the way we work. You'll partner with Finance & People leadership on policy decisions and sensitive matters, bringing employee and operational context and helping put decisions into practice.

Responsibilities

Own onboarding and offboarding processes; Prepare and review payroll inputs with Finance and the PEO; Run open enrollment and day-to-day benefits and 401(k) administration; Serve as the first stop for employee questions; Coordinate performance review cycles; Run day-to-day operations in the Boulder office and coordinate workplace needs in New York City; Plan team events and employee gatherings end to end; Keep Rippling as the source of truth for employee data and maintain personnel records; Coordinate required employee training, workplace notices and postings, and related recordkeeping; Lead internal operations projects from start to finish

Requirements

3+ years in People, workplace, business, or another hands-on operations role where you owned important day-to-day work; Strong project management; Highly organized and detail-oriented; A track record of making a process or experience better; Care for the employee experience, clear communication, and sound judgment with confidential information; Comfort learning new systems and unfamiliar subject matter; Willingness to handle the practical side of workplace operations, including vendors, budgets, office needs, and events; Legal authorization to work in the U.S. without the need for current or future sponsorship; Ability to regularly work from the Boulder office

Nice to have

Experience with an HR system such as Rippling; Experience with a PEO; Benefits administration experience; Experience supporting employees across multiple states

Benefits

Competitive compensation; Comprehensive benefits; Equity opportunities