People Operations Generalist

We're looking for a detail-oriented and ambitious People Operations Generalist to help build and run the People infrastructure that supports our team as we scale. You'll own and support many of the operational programs employees interact with throughout their time at Nooks, including HRIS, onboarding, benefits, leaves, immigration, Total Rewards administration, and employee lifecycle operations.

Responsibilities

Own and develop core people operations processes, including onboarding, offboarding, benefits, compliance, and employee lifecycle management; Serve as a trusted resource for employees and managers navigating People programs, policies, and systems; Help own HRIS and broader People tech stack, including system configuration, employee data, workflows, integrations, reporting, and troubleshooting; Own the operational side of onboarding and ensure every new hire has a smooth experience from signed offer through first weeks; Administer benefits programs and support employees with enrollment, eligibility, qualifying life events, and benefits questions; Manage employee leaves and accommodations in partnership with employees, managers, vendors, and Legal as needed; Own the operational coordination of immigration program in partnership with external immigration counsel; Point of contact for employee questions and matters related to benefits, onboarding, immigration, leaves of absence, and time off; Ensure compliance with local, state, and federal labor laws and stay ahead of changes that impact the business and people; Other People or general operations responsibilities as required by the People team on an ad-hoc basis

Requirements

3+ years of practical experience in a People or HR-related role, ideally in a high-growth startup environment; Detail-oriented and data-driven mindset with ability to identify potential areas of improvement in operational cadence; Strong project management skills and ability to manage multiple recurring processes, deadlines, and employee needs simultaneously; Experience owning or significantly contributing to employee onboarding and lifecycle operations; Working knowledge of employee leaves and core employment compliance requirements; Experience administering employee benefits and partnering with benefits brokers and vendors; System-mindset, looking for ways to simplify, automate, document, and improve processes; Proactivity in problem-solving

Nice to have

Knowledge of HR compliance and regulations; Direct involvement in scaling startups from early-stage to larger organizational structures; Experience with HRIS systems, people analytics tools, and large datasets