People Operations Specialist EMEA

We're looking for a People Operations Specialist, EMEA, to join our People team, reporting to the Head of HR EMEA. This is a hands-on, full-spectrum HR role spanning administrative excellence, employee experience, compliance, and HR business partnering across a fast-paced, multi-country environment. You'll bring structure, attention to detail, and strong execution to everything from day-to-day HR operations to process improvement and automation. Comfort with AI tools and a curiosity for modernizing how HR is delivered are a big plus. If you thrive in a collaborative, fast-moving, and build-phase environment and want to be part of a mission-driven company at the forefront of Bitcoin innovation, we'd love to hear from you.

Responsibilities

Be a trusted and responsive point of contact for employees across the EMEA region; Support employees and managers with HR-related questions, policies, processes, and documentation; Lead onboarding activities and create a seamless and welcoming employee experience; Support employee relations topics with professionalism, care, and consistency; Coordinate engagement initiatives, wellness activities, and internal people programs across multiple countries; Maintain highly accurate and confidential HRIS records and employee documentation; Coordinate payroll, benefits administration, and vendor communication across EMEA countries; Support HR compliance activities across multiple jurisdictions, with strong focus on Swiss and broader EMEA HR operations; Manage contracts, letters, employment documentation, and HR administrative workflows; Support the development and maintenance of HR policies, handbooks, and internal procedures; Ensure strong operational accuracy and attention to detail across all HR activities; Support modernization and automation of HR processes and workflows; Identify opportunities to improve efficiency through technology and AI-driven tools; Assist with the implementation and optimization of HR systems and operational processes; Bring curiosity and interest in how technology can improve employee experience and HR delivery; Support recruiting activities including job postings, candidate communication, interview coordination, and screening; Assist with performance review cycles, goal setting, and employee development initiatives; Coordinate training and learning opportunities across teams; Gradually grow into broader HR business partnering exposure and responsibilities over time

Requirements

5+ years of experience in People Operations; Strong familiarity with HR operations, HR administration, HR processes, Learning and Development and employee lifecycle management; Experience supporting payroll, contracts, HR systems, and operational HR workflows; Experience working across multiple countries and jurisdictions within EMEA; Knowledge of Swiss and broader EMEA employment law and HR practices; Excellent organizational skills and exceptional attention to detail; Strong work ethic and ability to manage both strategic exposure and highly administrative tasks with equal professionalism; Strong interpersonal and communication skills with the ability to build trust across the organization; Curiosity and familiarity with technology, AI tools, and HR process automation; Proficiency in HRIS systems and Google Workspace (Ashby experience is a plus); Excellent English and Italian verbal and written communication skills

Nice to have

Comfort with AI tools and a curiosity for modernizing how HR is delivered; Experience in tech, fintech, SaaS, or blockchain/cryptocurrency environments; Strong multi-country HR experience across EMEA; German and/or French language skills; Experience improving or automating HR operational processes; Exposure to scaling organizations or fast-growth environments