People Systems & Operations Specialist

We're looking for a People Ops all-rounder to join the Pack, someone who finds genuine satisfaction in a clean spreadsheet, brings order to chaos, and wants to be the person managers and the Pack turn to when they need a straight answer, fast. This is a broad, hands-on role sitting right at the centre of how Lyka runs its people processes day to day, and depending on your experience, we're open to hiring at either Associate or Lead level.

Responsibilities

Be the first point of contact for anyone with a People question; own the employee lifecycle end-to-end for changes and off-boarding; be the resident expert on People systems (Rippling included), keeping data clean and trustworthy; build and refine documentation, SOPs and workflows; deliver People reporting that surfaces useful trends; take ownership of cyclical processes like performance reviews and engagement surveys; partner closely with Payroll, Finance and Legal; pitch in to support the Facilities Manager from time to time

Requirements

2+ years in a People Ops, HR Ops or HRIS-focused role (or Business Operations/Data & Analytics); owned and administered an HRIS before, including configuration, troubleshooting and keeping data clean; built a reputation as the go-to person for systems and data; exceptional eye for detail and strong bias to action; comfortable moving across a broad tool stack (Notion, Slack, Microsoft and the like); excellent written communication, able to turn a messy process into a clear SOP or a tricky message into something warm and easy to act on; confident working with data in Excel

Nice to have

Rippling experience; background in Business Operations or Data & Analytics

Benefits

Work in a fast-growing start-up; growth and development with an annual L&D budget; work for a sustainability-focused company (Australia's only carbon-negative and plastic-negative pet wellness company); be part of a diverse top-talent team; up to 18 weeks of paid parental leave top-up; wellbeing assistance and tools; pupper parent support including flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training and care