Personal Shopper

Prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards.

Responsibilities

Prepares orders received online by accurately selecting product from shelves and organizing for order pick-up in a timely manner; Identifies item out-of-stocks, recommends substitutions of similar value, and promotes advertised specials; Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items; Remains current on product knowledge and food safety standards to ensure quality and freshness of orders; Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer's arrival; Organizes, bags, and loads orders into customer vehicle; Maintains friendly and customer-service-oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options; Accesses or memorizes product codes and remains familiar with ad and special items; Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.; Takes precaution when handling objects to avoid damage to products, property, etc.; Maintains safe and sanitary working and shopping environment, cleans workspace and cash wrap, and spot cleans spills and breakages; Uses suggestive selling initiatives to promote product sales; Must be attentive to potential hazards and remedy or place warning signs as soon as reasonably possible; Must report hazards that cannot be immediately remedied to a supervisor

Requirements

Six or more months of related experience or an equivalent combination of education and experience; Minimum of 16 years of age required; 21 years of age required in Louisiana; Partners must be 21 years of age or older to drive for Company business; TABC/LACT/AATC certification required where applicable; Basic knowledge of cash register; Basic mathematical and counting skills; Basic knowledge of food quality standards; Basic knowledge of temperature and refrigeration standards for selected products; Ability to determine ideal ripeness in produce; Ability to communicate effectively in written and verbal form with customers and partners; Ability to multi-task and work in a fast-paced environment; Ability to maintain a high level of accuracy; Ability to learn new technology systems, methods and processes; Ability to work flexible schedules including nights, weekends and holidays; Ability to lift objects up to 75 lbs occasionally and up to 40 lbs frequently; Attendance at work is required

Benefits

Comprehensive medical, vision, dental, and prescription coverage; Paid time off; 401(k) plan with Company contribution; Exclusive employee discounts; Scholarships and educational support; Access to a 205-acre outdoor recreation area