Physical Security Systems Engineer (Forward Deployed)

We're seeking a Physical Security Systems Engineer to join our team as a forward deployed resource embedded at AT&T's headquarters in Dallas, TX. This is a unique opportunity to work at the intersection of cutting-edge security technology and enterprise-scale deployment, serving as a dedicated technical resource in Global Workplace Solutions Shared Services supporting AT&T's Global Physical Security infrastructure.

Responsibilities

Work with various AT&T stakeholders to help deploy, manage, and optimize physical security systems at enterprise scale; Serve as the primary HiveWatch technical resource on-site, collaborating daily with AT&T's Global Real Estate, Global Security, and relevant IT teams and business unit stakeholders; Provide consultative oversight regarding the design and implementation of physical security integrations across cloud-based access control, video management systems, visitor management platforms, and other physical security technologies; Help troubleshoot complex technical issues spanning multiple security systems to facilitate interoperability and connectivity to the Global Security Operations Center (GSOC); Provide technical expertise and training to AT&T’s end users and stakeholders; Assist with documentation of system configurations and integration workflows; Identify opportunities for system improvements and enhanced operational efficiency

Requirements

5+ years of hands-on experience deploying and managing physical security systems in enterprise environments; Deep technical knowledge of modern physical security technologies: cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc., cloud and hybrid video management systems and associated camera infrastructure, visitor management systems and integration to access control, integration platforms and APIs for physical security systems; Proven track record of large-scale system deployments and migrations; Strong understanding of system architecture, APIs, and integration methodologies; Excellent problem-solving skills and ability to work independently in a customer environment; Outstanding communication skills with both technical and non-technical stakeholders; Willingness to work on-site full-time at AT&T headquarters in Dallas, TX and travel to job locations as necessary

Nice to have

Experience with security operations center (SOC/GSOC) workflows and incident management; Familiarity with enterprise IT infrastructure and network security concepts; Experience working in forward deployed or embedded customer roles; Background in law enforcement or corporate security operations

Benefits

Comprehensive health coverage: medical, dental, vision, and life insurance; Cutting-edge work in an emerging field with huge growth potential; Competitive compensation packages designed to reward top talent; 401(k) with a 4% company match; 2 weeks of paid time off plus Company holidays; Additional benefits include ClassPass credits and a discount on pet insurance; A family-friendly, compassionate culture that values balance and belonging