Plant Quality（苏州）_VM

Location: Suzhou

Job Description
1. Lessons Learned & Continuous Improvement
• Create and coordinate Lessons Learned in logistics, and edit cases from other plants
• Monitor and evaluate logistics quality reports; track and coordinate KPIs (including 100% IQIS QC/QI closure and 100% MMOG update on time)
• Support creation of logistics standards and department procedures
2. Complaint & Claim Management
• Manage customer logistics complaints, including timely processing, recording and reporting
• Manage complaints and claims against suppliers and logistics service providers (LSP), perform on-site problem solving activities
4. Audit Coordination
• Coordinate customer logistics audits (onsite and online)
• Coordinate and prepare internal/external system and process audits in logistics, in collaboration with QMM (Lead)
5. Cross-Department Collaboration
• Collaborate with other departments. Coordinate logistics quality management, on-site support, and expert support on quality topics with GB/LOQ

Qualifications

- Min 5 years quality experience in a manufacturing company.
- Be family with quality tools, FMEA, MSA, SPC, PPAP, and APQP.
- QS-9000/ISO-TS-16949 experience, Control plan, problem solving.
- Better communication skills with English.
- Be family with molding or welding process would be better.

Responsibilities

Lessons Learned & Continuous Improvement; Create and coordinate Lessons Learned in logistics, and edit cases from other plants; Monitor and evaluate logistics quality reports, track and coordinate KPIs (including 100% IQIS QC/QI closure and 100% MMOG update on time); Support creation of logistics standards and department procedures; Complaint & Claim Management; Manage customer logistics complaints, including timely processing, recording and reporting; Manage complaints and claims against suppliers and logistics service providers (LSP), perform on-site problem solving activities; Audit Coordination; Coordinate customer logistics audits (onsite and online); Coordinate and prepare internal/external system and process audits in logistics, in collaboration with QMM (Lead); Cross-Department Collaboration; Collaborate with other departments. Coordinate logistics quality management, on-site support, and expert support on quality topics with GB/LOQ

Requirements

Min 5 years quality experience in a manufacturing company.; Be family with quality tools, FMEA, MSA, SPC, PPAP, and APQP.; QS-9000/ISO-TS-16949 experience, Control plan, problem solving.; Better communication skills with English.; Be family with molding or welding process would be better.