Practice Manager

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas, sculpting targeted areas of the body with precise results and minimal downtime. More than 75,000 cases have been performed in AirSculpt's 30+ premium locations throughout the United States and Canada.

Responsibilities

Oversee all day-to-day operations of the practice to AirSculpt standards; Own scheduling accuracy across providers, rooms, and staff; Maintain legal and accreditation compliance (AAAHC, JCAHO, AAAASF); Oversee inventory management and purchasing for clinical and non-clinical supplies; Monitor and manage location-level KPIs including case volume, revenue, labor utilization, and operational expenses; Serve as primary point of contact for Aesthetics Management System adoption; Directly lead and develop front desk coordinators and administrative staff; Lead onboarding and ongoing training for all staff; Conduct 1:1s, performance check-ins, and annual reviews for direct reports; Own the patient experience from first contact through post-procedure follow-up; Serve as escalation point for patient concerns; Oversee before/after photo documentation workflows; Manage the location-level budget including labor, supplies, and operational expenditures; Review and approve timekeeping, schedule adjustments, and PTO for direct reports; Ensure documentation completeness in Aesthetics Pro prior to case closure; Prepare and present location performance updates at Director of Operations cadence calls; May be assigned additional duties or ad hoc projects

Requirements

5+ years of management experience in a high-volume or fast-growth environment; Demonstrated ability to lead and develop teams while managing competing operational priorities; Financial acumen, including reading a P&L and managing a budget; Proficiency with EMR or practice management platforms; Strong analytical skills for interpreting operational metrics; Excellent written and verbal communication skills; Weekend availability (Saturdays and/or Sundays as required); Must be able to sit or stand intermittently for the duration of a shift (8-12 hours); Push/pull/lift up to 25 pounds

Nice to have

Bilingual in English and Spanish; BS/BA degree; Experience supporting EMR or technology platform rollouts; Background in HIPAA compliance and healthcare documentation standards; Experience with Aesthetics Pro or similar systems; Experience in luxury retail, plastic surgery, or medical spa settings

Benefits

Competitive health, dental and vision insurance; 1x base salary in life insurance; Short-Term and Long-Term Disability; 401(k) & Roth IRA retirement plan; Vacation and sick days; Company and personal holidays; Monthly bonus potential