Principal Product Manager, Assisted Living & Memory Care

Inspiren offers a complete and connected technology ecosystem for senior living. We're looking for a Principal Product Manager to own how our Assisted Living (AL) and Memory Care (MC) solutions are packaged, priced and billed to maximize clear, measurable ROI for operators. You'll define how we package our products, test willingness to pay in market, and bill for the value we deliver, and you'll be accountable for the adoption and customer ROI that follow. You'll work side by side with ML, data, software, platform, and finance teams to ship innovative and complex products that keep residents safer and equip caregivers and community executives with clear, actionable insights.

Responsibilities

Own how we win in AL and MC: strategic differentiation, and the adoption and attributable customer ROI that prove it for operators, community executives, and caregivers; Own end-to-end packaging, pricing, and billing for AL and MC, including product modularity, willingness-to-pay validation, consent capture, and billing accuracy tied to installs, in partnership with Finance; Act as the strategic product partner to the ML and AI team, connecting ML, data, hardware, and software; set the roadmap and success metrics tying model and device quality (recall, precision), alert reliability, and location accuracy to outcomes on the ground; Lead what's next: expand AI voice experiences, build resident baselines that surface episodic and longitudinal deviations, and tie alert setup to resident acuity through the EHR

Requirements

7+ years of product management experience; 3+ years in a B2B organization; Experience building products that use LLMs and other AI/ML models, including defining and improving model quality metrics such as recall and precision; Experience owning packaging, pricing, and monetization for a B2B product, including willingness-to-pay testing and price realization; Strong first-principles product thinking, with release and discovery discipline; A quantitative mindset on ROI, adoption, unit economics, and measuring success; Comfort doing hands-on discovery and customer shadowing yourself; High, proactive ownership and comfortable working in an ambiguous environment; Strong communication: you boil complex technical topics down to what matters strategically

Nice to have

Health tech or senior living experience; Experience with AI-powered, hardware-enabled products that use real-time device data; Experience with EHR integrations; Prior management experience

Benefits

Competitive compensation with a strong base salary and variable compensation where applicable; Equity; Semiannual reviews; Access to leading AI tools and company-wide training; Comprehensive medical, dental, and vision coverage; Mental-health resources and employee-assistance programs; 401(k) retirement plan; HSA and FSA options; Company-paid life and disability insurance; Flexible PTO; Five paid sick days annually; Company-observed holidays and company-wide recharge periods; Up to 12 weeks of paid parental leave; Fertility and family-building benefits; Paid caregiver and bereavement leave; Hybrid and remote arrangements based on role and location; Home-office, internet, or phone reimbursement where applicable