Produce Lead - Eataly Boston

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

A Produce Sales Lead is responsible for stocking and displaying fresh produce products while providing exceptional customer service that consistently exceeds expectations. Reports to the Fresh Market Manager.

Hourly Rate: $22-$24.00

Responsibilities

Stocks, rotates and faces fresh produce products according to department procedure, trimming, washing, culling and crisping produce to ensure quality and freshness and limit shrink; Provides excellent customer service by greeting, assisting customers, taking special orders and responding to customer inquiries and complaints; Receives product deliveries, ensures order is completed and invoice accuracy and notes discrepancies according to established departmental procedures to ensure freshness and quality; Conducts Daily Inventory and Daily Ordering based on Sales and Seasonality.; Checks to ensure that all floor sets, visual presentations, signage placement, etc. are faced and merchandised attractively as per quality standards; Ensures all items are rotated by first in first out (FIFO) standards; Organizes and maintains back stock and warehouse storage according to department standards; Communicates respectfully and effectively with customers on upcoming events, new merchandise and product replenishment to increase sales; Maintains a safe and cleanly work environment according to all department procedures, federal and state regulations; Communicates fresh produce needs, adjustments, and problems to the Market Manager promptly and efficiently; Performs other duties as required or assigned

Requirements

High school diploma or equivalent preferred; Experience in a grocery setting preferred; Ability to understand and implement written and verbal instructions; Ability to perform simple mathematical calculations; Ability to effectively multitask and organize workflow; Excellent communication and customer service skills; Ability to exert well-paced mobility for up to 8 hours in length; Ability to stand, bend, stoop, and lift up to 50 pounds in weight; Ability to use hand truck, cart, box cutter, ladder, label maker and cleaning supplies

Benefits

Medical, Dental, Vision Insurance; Paid Time Off; Paid Parental Leave; 401K with match or RRSP; Free family meal daily; Discounts at Eataly; Classes on products and Italian cuisine; Referral bonus program; and more!