Product Analyst

At GoCardless we use experimentation to test product changes to directly drive user acquisition, expansion, conversion and retention through continuous discovery and experimentation. As part of this role, you will be working with cross functional teams of product managers, designers, and engineers and analysts. You will be working on testing changes to our core product to increase engagement of our users to accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

Responsibilities

Work closely with Product Managers and Product Leaders to influence the roadmap for product & growth teams through data-led insights and recommendations; Owning and iterating on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities; Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour; Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven; Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions; Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)

Requirements

You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions; You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product; You have extensive experience owning and developing experiment processes, including running A/B tests, and have a very strong understanding of testing and experimental design; You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding; You have advanced SQL skills and intermediate Python/R skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

Benefits

Wellbeing - stay healthy with dedicated support and medical cover; Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period; Adaptive Working - allows you to work flexibly, around your lifestyle; Parental leave - to suit everyone embarking on life's great adventure; Learning Budget - lead your own development with an annual learning budget; Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)