Product Engineer 4 - Gas Delivery

In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry. At Lam, as a Product Engineer, you thrive in a high-stakes, dynamic environment, driving product development at the forefront of the semiconductor equipment industry. Collaborating closely with customers and internal teams, you will provide real-time problem-solving for customer challenges and help enhance our products. Your passion for engaging with customers and innovative engineering drives progress in our industry, tackling the once-unsolvable.

Responsibilities

Provides technical support to customers, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging Etch Gas Delivery hardware; Provides quality remote and on-site escalation support and escalation management; Reports design, reliability, and maintenance issues, as well as software bugs, to the design and software engineering teams; Provides software requirements for new features and the operation of gas delivery hardware; Works with suppliers to develop and qualify new components; Performs testing and analyzes data for new and existing gas delivery hardware; Creates and updates documentation for field service engineers and customers; May be involved in customer installations and training; Provides support to customers and users where the product is highly technical or sophisticated in nature

Requirements

Master's degree in Chemical Engineering, Mechanical Engineering, Chemistry, Materials Science, or a related field, with a minimum of 6 years of related industry experience; Minimum of 3 years of experience in product engineering; Of the required experience, must have at least 1 year of experience in three of the following areas: electromechanical system design and manufacturing, systems engineering and integration, statistical methods for modeling multivariate data sets, statistical process control, vacuum systems, or semiconductor technologies; Minimum of 1 year of experience working on projects involving fluid mechanics and gas delivery systems; Minimum of 1 year of experience reading and working from electrical and mechanical schematics and diagrams, as well as interpreting operation manuals; Minimum of 1 year of experience with statistical process control and basic statistical analysis in a production environment; Minimum of 1 year of experience working with suppliers to source and procure components, as well as perform failure analysis; Minimum of 1 year of experience using one or more of the following software tools or programming languages: CAD, OrCAD, LabVIEW, MATLAB, JMP, OpenMP, Fortran, C, C#, Python, STAR-CCM+, Fluent, COMSOL, Origin, or Maxwell; Must possess strong problem-solving and decision-making skills and demonstrate expertise in formal problem-solving methodologies; Strong presentation skills, with the ability to effectively communicate complex technical content, influence peers, respond to questions with confidence, and perform well under pressure; Experience gained while completing a graduate degree will be considered in addition to the minimum experience requirements

Nice to have

Prior product design and technical engineer experience is beneficial; Exposure to and familiarity with building agentic AI solutions to automate decision-making and engineering processes, including analysis and action planning; Experience designing, specifying, building, operating, and maintaining semiconductor, automotive, aerospace, or related hardware, tools, and equipment; Experience coordinating and communicating with cross-functional teams

Benefits

Comprehensive set of outstanding benefits