Product Manager - Automotive & AI Products

Podium is hiring a Product Manager to own our automotive products in Australia, including Operator, our AI-powered employee, and the next wave of AI products for dealerships. You'll shape how AI helps dealers respond faster, convert more enquiries and deliver a better customer experience, working closely with engineering, design, data, sales and customer success.

Responsibilities

Define the strategy and roadmap for Operator and our automotive AI products in Australia; Set goals and metrics, and track adoption, conversion and revenue impact for dealers; Define how AI handles automotive scenarios such as vehicle enquiries, test drive bookings and service appointments, including quality and escalation to human staff; Work with data and engineering teams to evaluate AI performance and prioritise improvements; Conduct weekly user research with dealer principals, sales, BDC and service teams; Communicate goals and results to the executive team and across the company

Requirements

3-5 years of product management experience in a fast-paced environment; Experience on messaging platforms or tools and growing user adoption; Experience shipping AI, LLM-based or automation products, or a strong understanding of how they are built and evaluated; Strong grounding in customer research and prioritisation; Ability to communicate and present across multiple levels of leadership; Right to work in Australia

Nice to have

Experience in automotive retail or dealership software; Familiarity with Australian dealer groups, OEMs and common DMS/CRM platforms; Experience with SaaS products for small and medium-sized businesses

Benefits

Open and transparent culture; $650/month health and wellbeing allowance; 4 weeks of annual leave; Melbourne CBD office on the corner of Queen & Collins St, with end-of-trip facilities and bike storage; Snacks and drinks always stocked; Catered lunch the last week of every month; Real autonomy and visibility in a growing market