Product Manager - Core platform

We are looking for a Product Manager to join our team. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business. Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.

Responsibilities

Own the product strategy of Sokin's core platform, the centralised systems that serve all customer-facing tribes (Receive, Convert, Send, Control & Earn, Spend, and Embedded); Define what lives at the core versus what belongs in tribe specific product, ensuring the platform scales reliably as transaction volumes grow; Work with engineering leadership to govern the platform roadmap; Understand trade-offs between centralised capability and distributed autonomy, partnering with other tribes to understand platform dependencies and constraints and deciding what gets built centrally and what tribes build themselves; Be the strategic owner of core platform metrics: ledger accuracy, API response times, monitoring relentlessly, diagnosing degradation before it impacts customers and driving continuous improvement through data and user feedback; Define and communicate the core platform product strategy and roadmap, aligned to company vision and platform stability requirements; Conduct analysis to identify platform constraints, bottlenecks and opportunities for improvement that impact multiple tribes; Partner directly with engineering leadership to govern architecture decisions, schema evolution and API standards; Work with tribe leads to understand their platform dependencies, negotiate scope, and resolve conflicts between centralised capability and distributed needs; Monitor core platform metrics (ledger accuracy, uptime, API latency) and drive continuous improvement; Maintain clear boundaries between core platform ownership and other product domains resolving ambiguities; Spend time with internal users (operations, compliance, treasury, implementations teams) to understand platform pain points and validate improvements; Manage the core platform roadmap, ensuring alignment with business priorities and engineering capacity; Build and share knowledge of platform architecture, data flow, and integration patterns so that ownership is retained through team changes

Requirements

Experience managing or building core infrastructure or platform products; Great understanding of payments, ledger systems or transaction processing; Comfortable operating in technical environments and can translate business requirements into technical product strategy without oversimplifying; Driven to create clarity, defining scope boundaries, saying no clearly and reducing ambiguity across teams; Track record of managing trade-offs and can articulate when moving fast is the right call and when it's not; Enjoy working closely with engineering leadership and can partner with architects and staff engineers on strategic decisions; Analytical and metrics-driven, but not at the expense of qualitative user insight; will dig into logs and work closely with risk, operations, treasury, legal and compliance stakeholders; Love solving problems in technically rigorous ways and not satisfied with quick fixes that create long-term debt; Right to work in the jurisdiction looking to work in

Nice to have

Fintech, payments, or another complex distributed systems environment