Product Manager, Mill Commercial Hardware

Mill is a waste prevention technology company reimagining what it means to eliminate waste, starting with food. We build smart systems and infrastructure for homes, businesses, and municipalities that transform food scraps from landfill-bound waste into valuable resources, including chicken feed. Tens of thousands of Mill’s residential food recyclers are already helping households divert millions of pounds of food scraps every year, paving the way for our upcoming launch of Mill Commercial—the industry’s first end-to-end solution for managing, understanding, and preventing food waste in commercial environments (e.g. grocery, restaurants, food services). At Mill, we are passionate about building easy-to-use, beautifully designed technologies that keep food in the food system and out of landfills. We're looking for a Product Manager to drive our commercial hardware roadmap, from current development through customer launch to new SKUs and accessory products. This is an execution role: you'll keep the Mill Commercial program moving by staying on top of the details, following through on decisions, and making sure Engineering, Ops, and Sales stay coordinated week to week.

Responsibilities

Define and maintain clear product requirements across the full development cycle (from current hardware phase through commercial launch) grounded in customer needs, field learnings, and business constraints; Partner deeply with Mechanical, Electrical, Systems, Firmware Engineering teams to overcome technical challenges and maintain development momentum; Working with Industrial Design to ensure the product looks, feels, and operates the way commercial customers expect and in line with the Mill brand; Champion for cost, user experience, serviceability, and reliability optimization; Make and document product decisions in weekly hardware and program reviews; keep Design, Engineering, Ops, and Sales aligned on priorities and tradeoffs; Work with Ops to synthesize field learnings into actionable product improvements, closing the loop fast between the field and engineering; Partner with Sales to understand what early customers need, translate that into product requirements, and ensure the product is ready for deployment; Own the product roadmap beyond Gen 1, including accessories, and work with Sales to identify what the next product needs to do to expand our market; Surface blockers, tradeoffs, and risks to leadership with enough context to make good decisions quickly; Define and track key performance metrics for both product development and in-market performance

Requirements

5-7 years of product management experience; at least 3 years on hardware or electromechanical products; strong cross-functional executor: you can keep Eng, Ops, and Sales coordinated, and you run meetings that produce clear decisions and owners; technical depth: you're comfortable in a room full of engineers, and while you don't need to design the hardware you can engage substantively on tradeoffs and know when to escalate; experience shipping hardware: you've taken a hardware product through late-stage development, pilot, and into commercial deployment; field and customer experience: you've supported early deployments, you know what breaks in the real world, and you close the feedback loop fast; clear, direct communicator: you write tight requirements and facilitate focused reviews

Nice to have

Experience with commercial food service, institutional kitchens, or food waste/recycling equipment; Experience with field-serviceable hardware or devices requiring ongoing maintenance and support; Familiarity with IoT-connected hardware products; Experience at an early-stage hardware startup

Benefits

Potential equity grant