Product Manager

ForceMetrics™ mission is to transform data for social change. We’re striving to make a positive community impact by helping public safety and government agencies better utilize data to benefit every individual. By bringing data-driven innovation to dated systems and processes, ForceMetrics is empowering responders to make better, more informed decisions in the moment, ultimately working to solve some of the toughest societal problems.

Responsibilities

Work directly with customers and field users to surface problems worth solving and see them through to delivery; Collaborate across Product, Engineering, Customer Success, and Go-To-Market teams to shape and execute the product roadmap; Translate product strategy into clear user stories and detailed requirements that deliver customer value; Take features from zero to one, including ideation, research, development, and successful launch; Enable go-to-market readiness through collaboration with Sales, Marketing, and Customer Success; Write user stories and functional specs based on customer and stakeholder feedback; Run discovery sessions, conduct user interviews, and review customer feedback to validate product direction; Partner with product and leadership teams to help define the product roadmap and prioritize impactful initiatives; Collaborate with Engineering on timelines and deliverables; Communicate product vision and updates through wireframes, presentations, and internal documentation; Support the evaluation, integration, and onboarding of new datasets and third-party APIs into the platform; Coordinate launches with internal stakeholders and ensure readiness across GTM functions; Serve as the voice of the customer within cross-functional teams.

Requirements

Must be a U.S. Citizen; Must currently live in the U.S.; Must pass an FBI background check; Must be willing to take a drug test; Domain experience: 3 to 5 years in a Product Manager role within a SaaS company, ideally in public safety, law enforcement, govtech, or a data-intensive product environment, or direct experience as a law enforcement professional, crime analyst, or public safety practitioner ready to transition into product; Data fluency: You've worked with data in a meaningful way, whether building data products, working with APIs and integrations, or using data operationally to make decisions in the field; Startup experience: You've worked in a fast-moving, high-growth environment where ambiguity is the norm and execution is the expectation; Small team success: You're energized by working on a focused, cross-functional team. You contribute directly, take ownership, and move things forward alongside your teammates; Hands-on mindset: You roll up your sleeves, take ownership, and move things forward without waiting for perfect conditions; End-to-end expertise: You've conducted research, built requirements, and successfully shipped products; Exceptional communication: You can clearly articulate priorities and requirements to both technical teams and leadership; Problem-solving skills: Comfortable navigating ambiguity, prioritizing ruthlessly, and using creative thinking to move forward; Comfort with iterative development: You've worked in sprint-based environments and understand how to ship incrementally.

Benefits

A strong sense of mission for impacting real communities and solving complex societal problems; Work alongside other top talent in a rewarding and enjoyable culture; Company Equity (seed-state); Medical, Dental, Vision & Life Insurance; 401(k); 100% Remote; Standard holidays and paid time off