Product Manager, Web

Avis Budget Group is looking for a customer-obsessed Product Manager to own and evolve a critical part of our digital customer journey across web and mobile. Reporting into the VP of E-Commerce Product, this role will focus on a specific segment of the funnel—driving measurable improvements in customer experience, conversion, revenue, and retention. You’ll operate at the intersection of customer needs, business goals, and technology—leading a cross-functional product “pod” to deliver high-quality, high-impact digital experiences at pace.

Responsibilities

Own a defined area of the digital funnel (e.g., discovery, booking, post-booking, loyalty) across web and app; Define and prioritize product backlogs aligned to customer needs and business impact; Lead your cross-functional pod (engineering, design, analytics) to deliver high-quality product experiences quickly and effectively; Ensure strong execution using agile methodologies and continuous delivery practices; Continuously optimize existing features and journeys to improve conversion rates, engagement, and retention; Identify friction points and opportunities through customer insights, data analysis, and experimentation; Champion a customer-first mindset in all product decisions; Develop and launch new features, propositions, and experiences that enhance the customer journey; Run structured experiments (A/B testing, MVPs) to validate ideas and scale what works; Bring creativity and innovative thinking to solve customer and business problems; Use quantitative data and qualitative research to inform product decisions; Define success metrics and track performance against KPIs; Partner with analytics and research teams to generate actionable insights; Work closely with engineering, design, marketing, and commercial teams to align on priorities and deliver outcomes; Communicate product vision, progress, and results clearly to stakeholders; Build strong, collaborative relationships across the organization

Requirements

Proven experience as a Product Manager or Product Owner in a high-performing e-commerce or digital-first company; Demonstrated success improving customer metrics such as conversion, revenue, and retention; Strong understanding of product management and agile methodologies; Experience leading cross-functional product teams (“pods”) to deliver at pace; Highly customer-focused, with a strong instinct for identifying and solving user problems; Analytical mindset with comfort using data and research to drive decisions; Creative and innovative thinker with a bias toward action; Strong communication and stakeholder management skills

Nice to have

Experience managing both B2C and B2B digital experiences, particularly at scale; Exposure to complex, multi-channel digital ecosystems

Benefits

Access to Medical, Dental, Vision, Life and Disability insurance; Eligible to elect other voluntary benefits including Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages; 401(k) Retirement Plan with company matched contributions; Full training to learn the business and enhance professional skills; Employee discounts, including discounted prices on the purchase of Avis/Budget cars; Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more