Product Operations Analyst

Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda's product. We manage all the product our customers and partners see on each of our products. As a part of our team, you'll take ownership in processes that are critical to multiple other teams across the business. Product Operations is also keen on self-improvement and innovation. We run our own experiments on images, structured data, and language copy and analyze the data to make impactful decisions.

Responsibilities

Project management: own content projects from start to finish; Product Operations: source, maintain, and improve the quantity and quality of content; Innovation: generate ideas to drive product innovations and be creative when hitting a roadblock; Collaboration: reach out to colleagues across teams to move projects forward; Communication: prepare and handle reports and presentations related to team projects and KPIs; Data Driven: conduct data analysis, interpret the results, translate them into meaningful actions, and communicate this upwards and sideways

Requirements

Bachelor's Degree from an accredited university; Hands on experience with SQL, Python, AI, MCP & LLM required; Experience with Excel and PowerPoint required; Proactive, friendly, with a sense of responsibility, and can work independently; Process-orientated, flexible and has an eye for detail; Team player, motivated and enjoys working in e-travel and hospitality; Fluent in English both speaking and writing; Based in Bangkok

Nice to have

1-2 years of working experience in Product Operations