Product Owner, Digital Commerce – Storefront

At RCL, our eCommerce experience is the digital flagship for our brands — Reitmans, RW&CO., and Penn. As Product Owner, Digital Commerce – Storefront (Shopify), reporting to the Director of Product, Digital Experience, you will lead the planning, prioritization, and delivery of enhancements across our Shopify storefronts and supporting app ecosystem. You will own the evolution of the online shopping experience and act as the key link between business stakeholders and technical teams to deliver high-impact, customer-focused solutions.

Responsibilities

Lead planning, prioritization, and delivery of enhancements across Shopify storefronts and supporting app ecosystem; Own the evolution of the online shopping experience and act as the key link between business stakeholders and technical teams; Own the product backlog for Shopify storefront and app ecosystem enhancements across assigned brands; Translate business objectives into clearly defined problem statements and user stories; Partner with the Product Management team to define quarterly roadmaps aligned to business KPIs; Evaluate and recommend Shopify-native capabilities, custom development, or third-party apps; Write and maintain user stories, acceptance criteria, and technical documentation in Jira; Lead sprint planning, backlog grooming, and daily collaboration with development teams; Coordinate releases across storefront themes, Shopify configurations, and integrated apps; Partner with QA to validate functionality, regression impacts, and cross-brand consistency; Monitor post-launch performance (CVR, AOV, bounce rate, site speed, etc.) and recommend iterative improvements; Serve as the primary liaison between business stakeholders and technical teams; Drive a test-and-learn culture (A/B testing, UX experiments, merchandising experiments); Stay current on Shopify roadmap, ecosystem innovations, and digital commerce trends

Requirements

5–8+ years of experience in digital product management, ideally within eCommerce or retail; Strong hands-on experience with Shopify; Experience managing Shopify applications and third-party integrations; Experience with QA processes, regression testing, and release management; Strong ability to write clear user stories, acceptance criteria, and supporting documentation; Ability to translate business needs into scalable technical solutions delivered in an Agile environment; Strong understanding of eCommerce KPIs (CVR, AOV, LTV, bounce rate, site speed); Experience with analytics tools (GA4, MicroStrategy); Clear communication, strong ability to simplify complex topics, and effective collaboration with cross-functional teams (marketing, merchandising, IT, and external partners); Strong prioritization skills with the ability to manage ambiguity and make value-driven decisions; Strong attention to detail with a results-oriented mindset; Curiosity, analytical thinking, and a customer-centric approach

Nice to have

Experience in fashion, retail, or multi-brand environments; Shopify Plus/Enterprise experience; Basic SQL; Bilingualism (French and English)

Benefits

Hybrid work environment; Comprehensive benefits program; Flexible time off with paid leave, sick days, and vacation time; 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO.; Referral rewards; Growth opportunities including annual bonuses, career advancement, and tuition reimbursement