Product Sales Expert - Chatbot

Responsibilities

Own the end-to-end sales cycle for new logo acquisition for the Chatbot (Support Agent) product; Build and manage a strong pipeline through prospecting, outbound, and industry mapping; Conduct product demos, craft tailored proposals, and lead negotiations to close deals; Collaborate with marketing to run targeted campaigns and events to generate leads; Partner with Account Directors to identify, prioritize, and close cross-sell/upsell opportunities within existing customers; Bring deep product expertise to customer conversations, driving incremental value realization and adoption; Co-own forecasting and deal strategy for Chatbot opportunities inside large multi-solution deals; Work closely with Solution Consultants on multi-product or enterprise-wide opportunities; Partner with Product and Marketing to refine regional messaging and competitive positioning; Provide continuous market feedback on emerging Chatbot trends, competitive landscape, and customer needs

Requirements

2+ years of SaaS or enterprise sales experience; Demonstrated success in both new business acquisition and expansion selling; Deep understanding of chatbots, automation workflows, or support agent platforms; Ability to articulate business value to senior executives and technical stakeholders alike; Proven hunter mindset, self-driven, and able to manage complex deal cycles independently; Fluent in English

Nice to have

CX, AI, or conversational platforms experience; regional language proficiency

Benefits

Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together; Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills; Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru; Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build; Help build the team you want to work with and enjoy rewarding referral bonuses; Opportunities to give back to your community through volunteering and purpose-driven social impact projects; From global retreats to team-building activities, expect year-round events that turn into lifelong memories