Program Analyst III

The Program Analyst III is responsible for supporting migration schedules, documentation, readiness tracking and implementation coordination. The position operates in a large, federated federal IT environment and must balance enterprise standards with the operational needs of individual NIH Institutes, Centers and Offices (ICOs).

Responsibilities

Supporting migration schedules, documentation, readiness tracking and implementation coordination; Maintain device inventories and migration trackers; Coordinate deployment communications; Track migration exceptions and remediation; Maintain project artifacts and action logs; Validate completion and handoff records; Maintain device and organization-level migration trackers; Reconcile readiness data with deployment results; Coordinate appointments, notices and technical escalation queues; Document failures, exceptions and reattempts; Verify closure evidence and update weekly progress forecasts; Help track program performance and progress, ensuring objectives are being met within scope, time, and budget; Prepare and deliver regular reports on program status, risks, and challenges to senior management; Collect, analyze, and interpret data to provide insights and support decision-making processes; Help identify opportunities to streamline program processes, increase efficiency, and implement best practices; Collaborate with internal and external stakeholders to gather requirements, provide updates, and ensure alignment with program goals; Monitor and manage risks throughout the program lifecycle; Facilitate communication between departments to ensure seamless program execution; Assist in budget planning and resource allocation, ensuring program resources are used effectively; Monitor and report on budget adherence and identify areas of cost savings or overspending; Help maintain accurate records, documents, and reports related to program activities; Assist with the creation of project plans, timelines, and documentation; Provide support to program managers in managing schedules, resources, and deliverables

Requirements

The ability to obtain, maintain and access classified information at the Public Trust level; 4+ years in IT project coordination; Familiarity with endpoint migration; Strong Excel and reporting skills; Demonstrated ability to document technical work, communicate with federal stakeholders, and execute within formal change, security, and operational governance processes; Bachelor's degree and a minimum of four to seven (4-7) years relevant experience, or equivalent combination of education/experience

Nice to have

Prior support of NIH, HHS, or comparable large federal civilian agency environments; Experience with enterprise-scale endpoint management, cybersecurity operations, and service transition practices; Experience using automation, metrics, and documented quality controls to improve repeatability and service outcomes; Ability to work across distributed technical teams and manage competing operational priorities

Benefits

Medical; Dental; Vision; Company Life Insurance; Short-Term and Long-Term Disability Insurance; 401(k) with Immediate Vesting; Professional Development Assistance; Legal Aid Assistance Program; Family Planning / Fertility Assistance; Employee Assistance Program (EAP); Personal Time Off; Observance of Federal Holidays; Training and Development Opportunities