Program Manager - Growth Operations

Join the team shaping the future of AI at Scale.

Responsibilities

Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring and onboarding; Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success; Optimize full growth funnel for conversion and experience; Build and lead new growth recruiting campaigns and channels to meet business goals; Be the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed; Own internal reporting and analytics, and keeping all the internal hiring data clean and up-to-date in our systems; Be the strategic driver behind on impactful initiatives to improve the workflow, data infrastructure and reporting; Proactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the team; Work from the San Francisco office, with occasional travel for onsite growth events

Requirements

Minimum of 3-7 years of experience working in Growth, Recruiting or RecOps at a rapidly growing company; Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools (report connector, reporting capabilities, and limitations); Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.); Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences; Must have a deep understanding of Growth / Recruiting Pipelines, Funnels and Conversion metrics; Demonstrated excellent project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify opportunities for process improvement; Able to build strong relationships with cross-functional partners, and confidently present recommendations and insights to senior leadership

Nice to have

Ability to write SQL queries; Previous startup experience; Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem; Extreme attention to detail; AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling