Program Manager - Transformation

Cielo is seeking a Program Manager - Transformation to lead and execute strategic transformation initiatives within the organization's broader transformation agenda. The role combines program management expertise with specialized knowledge in transformation disciplines, reports to the Vice President - Transformation, and translates strategy into actionable programs while ensuring alignment across stakeholders. Work setup is remote based within Manila, PHL, Monday to Friday, as part of a global team, with occasional schedule flexibility.

Responsibilities

Manage large, organization-wide, cross-functional projects or initiatives; Activate the company strategy by partnering with stakeholders to communicate and implement change across the business; Develop and maintain comprehensive program plans, including timelines, resources, dependencies, and risk mitigation strategies; Partner with cross functional business leaders to create and deploy processes and tools that drive market leading service; Demonstrate exceptional influence and relationship-building capabilities to guide cross-functional partners; Drive continuous improvement through data analysis and best practices; Coordinate cross-functional teams and workstreams to deliver program objectives; Champion change management strategies to support program adoption; Create and maintain program documentation, including status reports and executive updates; Identify and resolve program obstacles and bottlenecks; Provide thought leadership to stakeholders; Execute with urgency and personal accountability, taking direct ownership of critical initiatives; Other duties as assigned

Requirements

High School diploma; Demonstrated expertise in at least one transformation discipline; Track record of successful stakeholder management across organizational levels; Strong data analysis and visualization capabilities; Understanding of emerging technologies and digital trends; Bachelor's degree preferred; Relevant certifications in change management or project management beneficial; Strong program management and organization skills; Analytical and problem-solving skills with lens to Return on Investment; Excellence in stakeholder management and communication; Strategic thinking and problem-solving abilities; Team leadership and influence skills; Process improvement mindset; Applicants must have the right to live and work in the Philippines

Nice to have

Bachelor's degree; Relevant certifications in change management or project management; Understanding of emerging technologies and digital trends; Exposure to cross-functional and international teams

Benefits

Opportunity to lead business-critical transformation initiatives on a global scale; Visibility and partnership with senior leadership; Collaborative, remote-first environment; Exposure to cross-functional and international teams; Chance to influence how the organization evolves, improves, and delivers value to clients and colleagues