Program/Project Manager

As a Order Fulfillment Program/Project Manager at Lam, you will execute global initiatives focused on order readiness and pre-slot milestone management. This role ensures all customer orders are fully configured, accurately quoted, and ready for initial slotting based on Production Plan and SAP target ship date forecasting.

Responsibilities

Develop and manage a global process for order readiness and preslot milestone management in alignment with Production Planning initiatives; Partner with Regional Sales Operations, Product Groups, NSR Engineering, and internal Order Fulfillment teams to ensure timely configuration and quote completion; Resolve readiness issues impacting slotting schedule and utilize the Lam Management System (LMS) to drive for timely resolution and decision-making; Validate configuration accuracy and completeness for all orders prior to slotting and enforce adherence to pre-slot milestones for all records globally; Develop and deliver clear and concise communications for leadership teams and stakeholders; Develop dashboards and reporting tools to track progress against milestones and provide visibility to leadership on risks, delays, and corrective actions; Identify gaps in order readiness processes and implement best practices for efficiency and accuracy, leveraging SAP and production planning tools and applications

Requirements

Bachelor’s degree in Supply Chain, Operations Management, Business, Engineering, or equivalent experience with 8+ years of experience or Master's degree with 6+ years; 3+ years of related experience in project management or program management; Experience coordinating cross-functional teams and influencing stakeholders; Analytical skills to interpret and utilize data for decision support; Strong knowledge of SAP LPR, production planning, and order management processes; Proven ability to manage global projects and collaborate across multiple functions; Excellent verbal and written communication skills in English; Experience with manufacturing environments and complex product configurations; Familiarity with Sales & Operations Planning (S&OP) process and slotting processes

Nice to have

Semiconductor industry or global supplier experience is a plus; German is a plus