Program/ Project Manager

Aquent is partnering with a leading organization that stands at the forefront of innovation, dedicated to shaping the future of its industry. This company is renowned for its fast-paced environment and unwavering commitment to excellence, driving significant impact through strategic initiatives. Join a team where your contributions will directly influence the success and efficiency of critical programs, ensuring seamless execution and crystal-clear communication across all levels. This is your chance to step into a pivotal role where you won’t just manage tasks—you’ll define the very rhythm of how impactful work gets done, transforming intricate plans into tangible results and ensuring every stakeholder has a crystal-clear view of progress.

Your expertise will be the connective tissue that aligns cross-functional teams, drives accountability, and elevates the organization’s ability to deliver on its strategic goals. If you thrive on bringing order to complexity and enabling high-performance execution, prepare to make an undeniable impact.

Responsibilities

Design, manage, and continuously improve the Agile operating model for programs, including sprint cadences, planning, and burndown tracking; Define sprint outputs and expectations, holding workstream owners accountable to delivery commitments; Build and maintain program charters, roadmaps, and sprint plans, adapting as priorities evolve; Manage and expand the central workstream structure across all program pillars, ensuring coverage, clarity, and ownership; Own and maintain the central work tracking system, including sprint boards, cross-workstream dashboards, and organization-level views; Serve as the system administrator for all project tooling, ensuring boards are current, accurate, and useful; Drive adoption of centralized execution systems across the team, migrating work away from ad hoc tracking; Maintain status dashboards for both core team and executive audiences; Schedule and facilitate the full operating rhythm: daily standups, weekly core working sessions, and biweekly executive meetings; Create and distribute agendas, pre-reads, and rolling meeting notes for all recurring sessions; Drive follow-up and accountability after every meeting, tracking open actions to closure; Identify and escalate blockers, risks, and dependencies proactively; Produce sprint reports including status summaries, burndown data, and workstream outputs; Build and distribute executive updates and email communications on a biweekly cadence; Maintain organization-level status trackers and consolidate completed, in-progress, and at-risk work into clear reporting; Translate day-to-day execution activity into leadership-ready visibility, ensuring executives always have an accurate picture of program health; Act as the connective tissue across all workstreams, aligning owners, tracking dependencies, and ensuring outputs are delivered on schedule; Coordinate across various digital channels to keep work integrated and on track; Facilitate alignment on shared priorities; Manage agency and vendor coordination: scheduling kickoffs, aligning timelines and attendees, and tracking execution readiness; Build and maintain centralized documentation repositories organized by workstream, ensuring materials are current, accessible, and version-controlled; Own the program’s central knowledge hub; Enforce documentation standards across the team: upload compliance, naming conventions, and visibility across functions; Consolidate incoming ideas, requests, and priorities from stakeholders into a structured backlog; Translate intake into actionable tasks and sprint backlog items, ensuring nothing gets lost or deprioritized without visibility; Partner with leadership to support prioritization decisions based on program goals and capacity; Provide hands-on project management support for individual workstreams as needed; Submit and track operational tickets and drive cross-functional resolution of blockers.

Requirements

Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred; 3–5 years of experience in program or project management, preferably in a digital marketing, agency, or cross-functional enterprise environment; Hands-on experience with Agile/Scrum methodologies, including sprint planning, backlog management, and burndown reporting; Demonstrated experience with a leading project management platform (e.g., Asana, Jira, Azure DevOps, Workfront, or similar); Experience managing executive-level reporting and preparing stakeholder communications or status updates; Proficiency in modern collaboration and office productivity suites (e.g., Microsoft 365 tools including Teams, Outlook, and PowerPoint); Ability to build and maintain project dashboards, trackers, and status reports; Comfort with ticketing and operational systems; Ability to quickly learn and become the administrator of new tools and platforms; Exceptionally organized with a strong bias toward systems, structure, and documentation—you create order in complex environments; Strong project management skills: you own timelines, track every open action, and close the loop without being asked; Proactive communicator who keeps stakeholders informed, surfaces issues early, and drives accountability without being heavy-handed; Highly collaborative with a team-first mindset—comfortable working across functions and seniority levels; Strong sense of urgency and ownership; you treat the program’s success as your own responsibility; Detail-oriented and reliable—teams and leaders trust that what you produce is accurate and complete; Comfortable operating in a fast-moving, ambiguous environment where priorities shift and speed matters; Willing to go above and above, and to roll up your sleeves for hands-on execution when the work calls for it.

Nice to have

Familiarity with digital marketing concepts, such as search engine optimization or content operations, is a plus, but not required.

Benefits

Health benefit contributions; Retirement plans with match; Flexible spending accounts