Project Manager - Public Safety

NEC is a global leader in the integration of IT and network technologies, delivering solutions that help businesses and communities thrive. Within our Public Safety division, we provide mission-critical systems to Emergency Services across the UK, leveraging our extensive System Integration experience and cutting-edge technologies—including Biometrics and Artificial Intelligence—to deliver innovative, high-value solutions that truly make a difference. We are now seeking an experienced, client-facing Project Manager to lead the delivery of large-scale software implementations for our emergency services customers.

Responsibilities

Lead the delivery of Public Safety software implementation projects from contract award through to go-live and service handover; Plan, track, and manage project schedules, milestones, risks, issues, and dependencies; Coordinate and manage resources from internal teams, external partners, and customer stakeholders to ensure smooth project progression; Build strong relationships with customer organisations (including emergency services forces) and act as the primary NEC representative in all customer meetings; Manage escalations effectively, ensuring issues are addressed promptly and communicated appropriately; Chair and attend internal governance boards, providing accurate reporting to senior stakeholders; Ensure project delivery remains within the agreed NEC budget, maintaining strong commercial awareness throughout; Oversee third-party contractors and ensure alignment with project objectives and quality expectations; Maintain a high standard of professionalism and be an excellent ambassador for NEC

Requirements

Proven track record as a Project Manager delivering significant, large-scale software implementations; Strong understanding of project and programme management principles, tools, and methodologies; Excellent organisational skills with the ability to prioritise workloads effectively and work calmly under pressure; Confident user of MS Office and project management software; Strong leadership, stakeholder management, and communication skills, with the ability to engage credibly at all levels; Analytical thinker with strong problem-solving abilities; Highly numerate, methodical, and commercially aware, with the ability to understand and report on project budgets; Demonstrated ability to self-manage, take ownership, and maintain productivity in demanding environments; Professional, approachable, and committed to delivering a positive customer experience; Willingness to work extended hours when required to support project success; Ability to undergo SC (Security Check) clearance is essential

Nice to have

Degree or equivalent experience (preferred); PRINCE2 Practitioner or similar project management qualification (preferred)

Benefits

Single Private Medical Cover (with the option to select family cover at an additional cost); 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days; 4 x basic salary life assurance cover; A Group Pension Plan with fantastic employer contributions; A selection of tax efficient flexible benefits to suit your individual needs