Psychiatric Sr Case Mgr

The Psychiatric Senior Case Manager position is based in Pediatric Behavioral Health & Wellness: Brighter Days Urgent Care which is a part of the clinical services of the Department of Psychiatry located at the UR Medical Center. The Urgent Care service provides: (1) Walk-In initial mental health/safety assessment, and immediate evidence-informed crisis intervention, as well as follow-up recommendations and linkage to appropriate community resources and treatment and (2) Short-term solution focused treatment to patients and their families in an up to 6-session model of care. The Psychiatric Senior Case Manager will support the Urgent Care team and the families they serve with consultation regarding community resources, preparation and follow up on referrals, and participation in appointments and community-based visits when clinically indicated. Must subscribe to UR Medicine ICARE values, including, creating a culturally competent environment by treating patients, families, trainees, and co-workers in a sensitive manner with appropriate attention to cultural differences.

Responsibilities

Provide consultation to clinicians regarding community resources for their patients and patients’ families; Meet with patients and/or caregivers to assist with paperwork, correspondence, etc., necessary to ensure linkage to appropriate resources; as well as assist with access to urgently needed resources (e.g., food, housing, medical care); Participate in evaluation and treatment appointments with mental health clinicians and patients/families as needed (e.g., to share information about community resources and programs); Responsible for documenting patient and family contacts and patient progress in the electronic medical record; For patients in acute crisis, collect information, prepare referrals, and follow-up on referrals to county-based OMH services, Health Homes, Preventive Services, Residential Treatment Facilities (RTF) and Residential Treatment Centers (RTC); Make collateral contacts for new and existing patients and families; Make community-based visits when clinically indicated to support youth and family advocacy efforts (e.g., school visits, CSE meetings, DHS); Provide outpatient telephone screens to families seeking services for their child or adolescent; Participate in designated service meetings

Requirements

Associate's degree in health-related field and 2 years of experience as a psychiatric case manager required; Or equivalent combination of education and experience; Lived experience working with the mental health system related to a family member; DL NUMBER - Driver License, Valid and in State and access to automobile upon hire required