Public Safety Officer, Full Time- Second Shift

Responsible for providing support to Public Safety operations at CW facilities. Duties may include, but not limited to, any or all of the following: patrol assigned areas of facilities and grounds and respond to emergent situations and calls for service, perform inspection tours and investigate incidents, general office or record keeping tasks, verbally de-escalate and if needed, physically restrain patients or disruptive individuals, perform Weapon Screening services to prevent weapons and other prohibited property from entering Children's property, secure property/evidence as needed/directed, liaison with MRMC Campus Public Safety/Security departments and local, state and federal law enforcement.

Responsibilities

Provide support to Public Safety operations at CW facilities; Patrol assigned areas of facilities and grounds and respond to emergent situations and calls for service; Perform inspection tours and investigate incidents; Verbally de-escalate and if needed, physically restrain patients or disruptive individuals; Perform Weapon Screening services to prevent weapons and other prohibited property from entering Children's property; Secure property/evidence as needed/directed; Liaison with MRMC Campus Public Safety/Security departments and local, state and federal law enforcement; Investigate and write incident reports; Assist Public Safety Dispatchers and monitor surveillance and alarm systems; Question or detain suspicious individuals or criminal violators; Badge and screen visitors per visitation policy; Provide way finding and basic hospital information services; Maintain current knowledge of CW policy and procedures

Requirements

High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required; 1+ years previous customer service experience required; Requires an acceptable driving record, ability to be insured by CHHS carrier; Ability to successfully complete all required organizational and department introductory and annual competency training processes; Ability to read and write in order to review and complete required incident reports and perform various recordkeeping activities; Strong interpersonal, written, and verbal communication skills necessary to effectively interact with hospital employees, staff and visitors under potentially stressful situations; Intermediate computer skills in order to utilize current and future equipment and systems; Analytical skills necessary to inspect, respond and manage emergent situations and prepare security incident reports; Ability to successfully complete and maintain all department training requirements in physical/verbal intervention and control technique program, use of typical security/law enforcement duty equipment and clinical violent restraint devises; Ability to successfully complete and maintain all testing requirements under the Physical Capacity Exam (PCE); Ability to respond to emergent situations in a professional and calming disposition while maintaining effective communication; BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council within 90 Days required; License Driver's License - State of Wisconsin required; Marcus Crisis Prevention Program Certification (MCPP) - Marcus Autism Center within 1 Year required

Nice to have

Post high school course work in criminal justice or related field preferred; 1+ years experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service preferred; 1+ years experience performing weapon screening preferred