Public Safety Officer

The Public Safety Officer ensures the safety of patients, caregivers and visitors of St. Charles Health System. This position ensures the safety and security of all property, including buildings, equipment and assets on St. Charles Health System property. Provides a safe environment in which to offer the best possible care to St. Charles Health System patients.

Responsibilities

Ensures the safety and security of all patients, caregivers, visitors and property of St. Charles Health System; Operates metal detector (stationary and hand held) and maintains its use within policy; Frequently inspects the buildings to ensure security of entrances, departments and general public areas; Provides professional service and direction to patients and families presenting to St. Charles Health System Hospitals for after-hours care in the hospital; Provides de-escalation support as situations require; Coordinates with the Admitting and Nursing staff to ensure all entrances are monitored; Responsible for crowd control during a mass casualty or events which may bring numerous patients and non-patients to the hospital; Monitors cameras and responds to alarms related to facility related problems; Troubleshoots system issues as trained; Follows all safety rules and procedures for work areas; Functions as an unlicensed assistive care provider under the direction and supervision of Registered Nursing; Performs tasks in which competency has been demonstrated as delegated by the Registered Nurse; Supports the vision, mission and values of the organization in all respects; Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change; Provides and maintains a safe environment for caregivers, patients and guests; Conducts all activities with the highest standards of professionalism and confidentiality; Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

Requirements

High school graduate or GED equivalent; Must be willing to take additional courses as required for the position; Ability to obtain DPSST Armed/Unarmed Professional certification within 90 days of hire and maintain certification throughout employment; AHA Basic Life Support for Healthcare Provider certification within 30 days of hire; Code Gray Training upon hire; Valid Oregon driver’s license and ability to meet SCHS driving requirements; Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely; Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS; Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees; Strong team working and collaborative skills; Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results; Ability to work under pressure in a fast-paced environment; Ability to multi-task and work independently; Attention to detail; Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions; Strong analytical, problem solving and decision-making skills; Excellent organizational and multi-tasking skills.

Nice to have

Certified Advanced Healthcare Security Officer (CAHSO); One year of corrections, military, first responder (law enforcement, EMS), Behavioral health or related security experience; One year customer services related experience with heavy public contact; Two years security experience in a hospital setting.

Benefits

Swing Shift Differential - $2.50/hr; Night Shift Differential - $5.50/hr; Weekend Differential - $2.00/hr