Public Safety Officer

Under the immediate direction of the Manager and/or Supervisor of Security & Public Safety, provides protective services to the South Shore Hospital community in a professional and supportive manner. Performs a variety of security and safety related functions focusing on the protection of patients, visitors, employees, medical staff, volunteers and Hospital assets.

Responsibilities

Conducts proactive patrols of the Hospital campus, including parking lots and satellite buildings; Provides access control and secures designated areas; Responds to emergent situations involving escalating and violent patients, visitors and others; Responds to Hospital emergencies and disaster codes as outlined in policies; Performs service-related duties, including patient valuables handling, escorts and courier service; Monitors the Hospital parking program; Monitors access control, video surveillance and infant protection systems; Conducts initial investigations and completes incident reports; Coordinates snow removal efforts and responds to weather-related emergencies; Fosters a culture of safety

Requirements

Minimum of 6 months healthcare security and public safety experience required, preferably in an acute care hospital environment; MA Drivers license (or CDL); Verification of an acceptable motor vehicle driving record at time of hire, with annual verification thereafter; Knowledge of community policing, risk analysis and crime prevention concepts and practices; Strong problem solving, critical and analytical thinking, and good judgment; Ability to deal with and de-escalate anxious or stressed people and manage aggression; Strong interpersonal and communication skills; positive image, tact and diplomacy; Able to recognize, respect and effectively interact with people of different ages and cultures; Work effectively both independently and in teams; Basic computer skills, including use of access control, database software and communications equipment; Strong writing skills to provide and maintain documentation; Aware of and adheres to safety measures for patients and staff; Must be able to lift people/equipment, sit, walk and/or stand for extended periods and withstand adverse weather conditions; Schedule 7:30am to 4pm, every other weekend off

Nice to have

High school diploma or equivalent preferred; 3-5 years healthcare security and public safety experience highly desirable; Experience in an acute care hospital environment preferred