QA EXECUTIVE

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Responsibilities

Assist to ensure compliance of Lab QA/QC procedures as per SGS Global QA System requirements and MS ISO/IEC 17025 requirements.; Assist to ensure and enhance the management and implementation of Quality Management System in the laboratory.; Assist to ensure Quality Manual, Procedures, SOPs, WIs, etc. are appropriately documented and implemented.; Assist in communicating and follow up with local authorities for various accreditations and certifications.; Conduct internal audits to ensure compliance of laboratory to QA/QC procedures as per MS ISO/IEC 17025 requirements.; Coordinate, handle and support external audits (eg. audits from authorities, customers, etc.); Coordinate Proficiency Test / Inter-Laboratory Comparison activities to ensure Laboratory’s competency.; Coordinate with Labs for communication improvement, e.g. regular meetings, TEAMS call with branches, etc; Assist in root cause investigation for non-conformities and customer complaints and thereby develop an adequate procedure to prevent recurrence.; Assist in providing quality and regulatory related advices to Sales / Laboratory team.; Assist to coordinate for external training and provide internal training/briefing for Laboratory personnel.; Responsible to support, guide and train users for LIMS.; Responsible to troubleshoot issues related to LIMS.; Responsible to establish SOP / work instructions for LIMS.; Liaise with IT and Global Supports to ensure LIMS is implemented efficiently in supporting Lab processes and enhance productivity.; To adhere to SGS Business Principles and Quality Policy.; Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.; Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Requirements

Bachelor degree in Science, Chemistry or related field from recognized university/college.; Experience in internal audit or relevant analytical laboratory testing activities is an advantage.; Knowledge in MS ISO/IEC 17025 requirements.