Quality Assurance Engineer

The Quality Assurance (QA) Engineer will be a part of the Caseware Team. Our platform that streamlines and automates many tasks that accountants, auditors and tax professionals around the world perform on a daily basis, supports the development of additional applications, add-ins and extensions to meet the needs of these professionals globally in every industry. Please note: this role is NOT a B2B contract. This is a Full-Time permanent role. Location: Remote.

Responsibilities

Design, develop, maintain, and improve automated tests for the Caseware IDEA Windows desktop application; Work with the existing Ranorex-based automation framework and identify opportunities to improve reliability, maintainability, coverage, and execution efficiency; Evaluate alternative desktop automation tools or frameworks where they may better support product quality and delivery goals; Propose, prototype, and help implement practical automation solutions that fit the product, team, and release process; Integrate automated tests into existing development, GitHub, CI/CD, and release validation workflows; Use AI-assisted engineering tools effectively to accelerate test authoring, debugging, analysis, and day-to-day delivery work while maintaining sound engineering judgment; Collaborate with developers and QA engineers to improve testability, observability, and automation coverage for new and existing features; Perform manual testing, exploratory testing, regression testing, and release validation when automation is not sufficient or appropriate; Participate in feature design, refinement, and technical discussions to identify quality risks early; Translate product requirements, audit workflows, and customer scenarios into effective test strategies, test cases, and automation coverage; Investigate test failures, analyze root causes, and work with the team to improve both product quality and automation reliability; Support QA activities before software releases, including validation of critical workflows and release candidates; Help define automation standards, coding practices, review expectations, and maintainable test design patterns; Mentor and support QA team members in automation practices, tooling, troubleshooting, and technical test design; Build product and domain knowledge over time, including IDEA workflows, audit concepts, and customer use cases

Requirements

Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience; Proven experience as an SDET, Automation QA Engineer, QA Developer, or similar quality engineering role; Strong experience designing, implementing, and maintaining automated tests for complex software products; Experience testing Windows desktop applications; Strong programming or scripting skills, preferably in C#, PowerShell, or Python; Experience with desktop test automation tools such as Ranorex, WinAppDriver, Appium for Windows, or similar technologies; Familiarity with Playwright for modern web test automation is required, as it is also used within Caseware's testing landscape; Ability to evaluate automation tools and frameworks and recommend pragmatic improvements to an existing automation strategy; Familiarity with CI/CD concepts and integrating automated tests into build, validation, and release workflows; Experience working with GitHub or similar source control and collaboration platforms; Mandatory proficiency with AI-assisted engineering tools such as Claude, GitHub Copilot, and Devin, with the ability to use them effectively for test development, investigation, and delivery acceleration; Strong understanding of software testing methodologies, test design techniques, risk-based testing, and quality best practices; Ability to perform both automated and manual testing depending on product risk, feature maturity, and release needs; Strong analytical, debugging, and root-cause investigation skills; Good communication skills and ability to collaborate effectively with developers, QA engineers, product owners, and other stakeholders; Interest in learning audit, accounting, data analysis, and customer workflows

Nice to have

Familiarity with API testing tools such as Postman is an asset; Familiarity with SQL and basic database validation is an asset; Familiarity with Windows command-line tools, scripting, installers, logs, and troubleshooting techniques is an asset; Experience with audit, accounting, fintech, or data analysis products is a plus

Benefits

Innovation is at our core, working with cutting-edge technology in accounting and financial reporting; Collaborative culture where ideas are valued and knowledge sharing is encouraged; Work-life balance with flexible work options, remote opportunities, and generous time-off policies; Competitive compensation including salary and comprehensive benefits; Impactful work directly affecting how clients manage financial processes; Recognition programs, performance bonuses, and opportunities for career growth; Opportunity to work on international projects with a diverse global team