Quality Assurance (QA) Compliance Supervisor

The QA Compliance Supervisor provides technical expertise and provides strategic support for quality compliance initiatives across Factors Group locations. This role oversees Hazard Analysis and Critical Control Points (HACCP) / Preventative Control Plan (PCP) management, import/export compliance, and supplier requalification programs. Permanent Full-Time (40 hours) Monday to Friday 8:00 am – 4:30 pm (flexible); Hybrid.

Responsibilities

Plan and manage activities needed for the attainment and maintenance of key quality certificate and licenses, export health certificates/permits, licenses, and import requests; Lead the team to secure mandatory import and export documentation, liaising directly with government regulatory bodies (such as CFIA and USDA); Lead the maintenance and updates to Food Safety Preventative Control Plans (PCP) and Hazard Analysis and Critical Control Points (HACCP) programs as required; Support in supplier management program by leading all activities related to supplier requalification; Support in quality agreement management, complaint handling, certification management programs as applicable; Support manager with staff schedule, timesheets, performance assessment and of human resources matters

Requirements

Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science); Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (5+ years); Supervisory experience (2+ years); Knowledge of current Good Manufacturing Practices (GMP); Excellent command of the English language (both written & verbal); Competent with MS Office applications (Word, PowerPoint, Excel) including data collection, analysis, and reporting; Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), US Department of Agriculture (USDA), Health Canada, European Union TRACES, and Australia’s Therapeutic Goods Administration (TGA) regulations.; Proficient with food safety preventative control plan (PCP) / hazard analysis and critical control point (HACCP).; Valid driver’s license, with access to a reliable vehicle

Nice to have

Experience in importing and exporting

Benefits

Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program); Company provided RRSP; Bonus eligible; $200.00 safety boot voucher & company provided PPE; $300.00 per year to spend on company products; Employee discount pricing; Employee appreciation events & rewards; Free onsite parking; Exclusive discounts with various vendors; Employee wellness sessions