Quality Assurance Technician

The Quality Assurance Technician delivers results and leads by example as a key member of the Quality team. He/she represents Quality and the customers’ best interests to ensure Product Quality and process control throughout the product life cycle from design through post-delivery support. The “hands-on” QA Technician supports Quality compliance and performance across the value stream. He/she supports efforts to improve products and processes through applied Quality Sciences to increase efficiency, accuracy, and delivery of Quality excellence. Works independently and on cross-functional teams to ensure that Sonnax products and services meet Quality and Safety objectives using his/her knowledge of products and production processes, statistical control procedures, design, and testing procedures.

Responsibilities

Engages and applies practical problem-solving methods, Root Cause Analysis and Corrective Actions in Quality investigations, projects and Continuous Improvement to support departmental and business objectives; Investigates product nonconformances identified through the Customer Feedback system, Work in Progress (WIP) notifications and Corrective Action systems – internal and supplier; Provides technical review and analysis of product nonconformances, performance metrics and anomaly conditions as a member of Quality and cross-functional teams; Tests and inspects product at various stages of the manufacturing process to support Quality at the source; Compiles and examines statistical data to determine and maintain Quality and reliability; Reviews practices, procedures and processes through independent assessment to identify opportunities to improve efficiency and effectiveness and reduce risk to Product Quality and Safety; Identifies systemic performance issues, proposes and implements solutions to ensure root cause analysis and ensures corrective solutions are implemented with closure in Corrective Action system; Supports on-site assessment and evaluation of Sonnax suppliers and collaborates to develop Supplier Quality, delivery performance and Continuous Improvement plans; Writes technical reports/memos and documents/maintains Quality standards

Requirements

Minimum of an Associate degree in engineering or an equivalent technical field; Thorough knowledge of products and production processes along with statistical control, design, and testing procedures; Familiarity with engineering, process methods, inspection and/or Quality science; Ability to wear required PPE for area, including safety glasses and steel toed shoes; Ability to lift 50 lbs

Nice to have

Experience in precision metal fabrication preferred; Familiarity with Lean, Continuous Improvement, Six Sigma Methodologies and use of Quality and statistical process control tools; ASQ certification preferred; Understanding of Metrology and knowledge of GD&T preferred; Knowledge of Quality Management Systems ISO9001, TS16949 preferred; Excellent interpersonal and verbal/written communication skills along with strong attention to detail preferred; Ability to work well independently and on cross-functional teams preferred; Proficiency in Word, Excel, and Outlook applications, including Mini-tab preferred