Quality Control Analyst, Mortgages

Reporting to the Manager of Quality Control & Reporting, the Mortgage Quality Control (QC) Analyst is responsible for reviewing the quality of residential mortgage files prior to funding. This includes reviewing documentation, rationale, accuracy, and completeness of information provided in support of a file. The review is supported by established policies, guidelines, and procedures.

Responsibilities

Ensuring each file complies with the underwriting standards and guidelines prior to funding; Performing a pre-funding review/audit of files and providing approval for funding or providing observations or findings to the Underwriters or Mortgage Fulfillment Officers; Ensuring any findings have been corrected or addressed appropriately; Ensuring turnaround times, service levels and priorities are met for the timely funding of files; Providing collaborative feedback regarding interpretation of guidelines, policies, and procedures to the Underwriting team; Making recommendations to the management of Strategic Initiatives and Quality Control on Underwriting best practices to improve internal processes and procedures

Requirements

Have 2+ years residential underwriting and/or audit or Quality Control/Quality Assurance experience in the residential mortgage industry; Ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment; Strong problem-solving skills and the ability to proactively identify risks/issues and recommend solutions; Strong team player who is resourceful and a proactive self-starter; Strong organizational skills with the ability to manage multiple priorities and manage concurrent deadlines; Have a clear understanding of the Mortgage Lending regulations; Have strong communication skills (written and verbal); Have the proven ability to foster relationships and the ability to negotiate effectively with intermediaries; Be able to understand financial statements and assess financial viability; Be self-driven, motivated with the ability to work both independently and in a team environment; Be highly organized and have exceptional attention to detail/accuracy

Nice to have

Having a post-secondary degree or diploma is an asset

Benefits

Equity ownership (where eligible); Short term incentive plans (STIP); Flexible health benefits & life insurance; 21 days PTO + stat holidays and personal leave; Health & personal spending accounts; Wide variety of discounts through partner network; Access to early use of products and discounts on fixed-term Neo mortgages; Parental top-up & equity vesting during long term leave; Neo night events; Company wide huddles and education