Quality Engineer

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Quality Engineer to join our Rexel USA team in Santa Clara, CA!

Summary

The Quality Engineer is responsible for providing experienced quality assurance support to the commercial and local branch teams. Apply process improvement methodologies and quality assurance tools to improve customer service, supplier productivity, quality, cycle, and delivery performance within an ISO-based Quality Management System (QMS). Support direct contact with some of the largest customers and/or suppliers in several key vertical segments. The Quality Engineer will provide training and coaching with in the quality organization.

Responsibilities

Develop and drive process consistency to ensure compliance with sourcing quality and qualification requirements; Execute key customer service projects to reduce defects and cycle time and improve fulfilment; Assist in developing and implementing ISO compliant processes for applicable business functions; Conduct process audits and manage regulatory compliance requirements; Drive customer quality improvements utilizing the quality dashboard metrics; Manage non-conforming material, customer complaint, and corrective/preventive action processes; Prepare sound responses to customer-issued corrective actions; Lead internal and support external ISO audits; Lead cost of quality reduction initiative for given area of responsibility; Lead and track supplier/part qualifications and surveillance activities for assigned commodities or segments; Monitor supplier performance to identify and drive process improvement, manage root cause analysis and corrective and preventive action implementation; Partner with Procurement to establish methods of evaluating existing suppliers and approve potential suppliers through various assessment screens and quality metrics; Work with external customers, internal customers, and business leadership as needed to meet goals and communicate performance; Other duties as assigned

Requirements

3+ years of quality or operations experience; High School or GED - Required; 4 Year / Bachelor's Degree - Preferred; Ability to identify and implement best practices; Excellent communication, presentation, and facilitation skills; Demonstrated team and empowerment skills; Strong PC skills (Microsoft office suite)

Benefits

Medical, Dental, and Vision Insurance; Life Insurance; Short-Term and Long-Term Disability Insurance; 401K with Employer Match; Paid vacation and sick time; Paid company holidays plus flexible personal days per year; Tuition Reimbursement; Health & Wellness Programs; Flexible Spending Accounts; HSA Accounts; Commuter Transit Benefits; Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.; Employee Discount Programs; Professional Training & Development Programs; Career Advancement Opportunities – We like to promote from within