Quality Performance Manager

Airbus Aerosystems Kinston is looking for a Quality Performance Manager to join our team in Kinston, NC. The Quality Performance Manager oversees the implementation and continuous improvement of the quality system to ensure compliance with aerospace industry standards and regulation. They lead a team to monitor performance metrics and looks for ways to improve them. This role partners closely with engineering, production, and customer to foster a culture of quality excellence across the organization.

Responsibilities

Oversee the implementation and continuous improvement of the quality system to ensure compliance with aerospace industry standards and regulation; Lead a team to monitor performance metrics and look for ways to improve them; Partner closely with engineering, production, and customer to foster a culture of quality excellence across the organization; Analyze quality performance metrics and KPIs to identify trends and areas for proactive improvement; Implement lean initiatives and drive continuous improvement projects to reduce non-conformance and boost productivity and capability; Assess resource availability, production capacity, and skill requirements to proactively align workload with demand forecast; Develop and maintain capacity models that identify bottlenecks and support data-driven decision on staffing, tooling, and process optimization; Facilitate and moderate regular performance reviews with the Quality team to assess progress against objectives, KPIs, and individual goals; Productive constructive feedback and coaching to align team contribution with business priorities, identify development needs, and recognize high performance; Act as the primary focal between the Quality team, internal customer, and VSM to align priorities and resolve quality-related issues; Proactively communicate updates, risks, and requirements to ensure seamless collaboration and support for program milestones and customer expectations

Requirements

Bachelor’s degree in Engineering, Quality Management, Aerospace or a related technical field; Minimum 10 years of progressive experience, operations, or engineering within aerospace or highly regulated manufacturing environment; Previous experience supporting multiple sites or customers across different regions; Strong analytical and problem solving skills, with proficiency in root cause analysis (e.g. 9S, 5WHY’s, Pareto Analysis); Proven track record of driving quality improvements and sustaining compliance in a high-reliability manufacturing environment; Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and quality management systems (QMS) used in manufacturing environments; Ability to communicate clearly and effectively across all levels of the organization, including operators, engineers, and executives; Willingness to travel up to 5% to domestic and/or international customers or suppliers; Eligible for employment in the US

Nice to have

Master’s degree in Engineering, Business Administration, or related discipline; 10 years of experience managing or leading with proven leadership in quality, continuous improvement, or customer focused quality initiatives; Lean Six Sigma Green or Black Belt or equivalent continuous improvement certification; Familiar with Program Management process and customer service; Skilled in Lean; Experience presenting quality performance metrics, audit findings, and strategic recommendations to senior leadership and external regulators; Experience with aerospace-specific tools such as SAP, MES systems, iOBEYA and statistical software (e.g., Minitab, JMP)

Benefits

Competitive base salary; incentive compensation which may include profit sharing schemes; retirement savings plan; ability to participate in an Employee Stock Ownership Plan (ESOP); Paid time off including personal time, holidays; generous paid parental leave program; Comprehensive insurance coverage including medical, prescription, dental, vision, life, disability, Employee Assistance Plan (EAP) and other supplemental benefit coverages; Upskilling and development opportunities through global Leadership University, including unlimited access to 10,000+ e-learning courses; accelerated development programmes and national and international mobility; relocation assistance for qualified positions