Receptionist - 1300SMILES Upper Ross

1300SMILES Upper Ross is looking for a friendly, reliable Casual Receptionist to join our front desk team.

We’re looking for someone with a strong customer service or reception background , excellent attention to detail and the ability to confidently manage multiple tasks in a busy environment.

If you enjoy working with people, staying organised and creating a positive experience for every patient, we’d love to hear from you.

This is a casual role with flexible availability required Monday to Saturday, between 8:00am and 6:00pm. Hours will vary from week to week depending on the needs of the practice, with the opportunity to work approximately 20–38 hours in most weeks.

As our Receptionist, you’ll be the first point of contact for our patients and play an important role in keeping the practice running smoothly.

To succeed in this role, you will

Previous dental reception or administration experience is advantageous, but not essential , as full training will be provided.

Responsibilities

Welcoming patients and creating a warm, professional first impression; Managing appointment bookings and coordinating the daily schedule; Answering phone enquiries and assisting patients with their questions; Processing payments and handling general reception administration; Keeping patient records and information accurate and up to date; Supporting the clinical team with administrative tasks when needed; Keeping the reception area organised and welcoming

Requirements

Have previous customer service or reception experience; Be confident communicating with a wide range of people; Have strong attention to detail and excellent organisational skills; Be able to multitask and stay calm when things get busy; Be reliable, positive and willing to learn

Benefits

Friendly, close-knit team with a relaxed, positive vibe; Well-established practice with a loyal patient base; Flexible casual role with approximately 20–38 hours available per week; Full training provided and ongoing development opportunities; Supportive environment where your contribution is genuinely valued