Receptionist (m/f/d) season 2025 - Castel Fragsburg

The Relais & Châteaux Castel Fragsburg is sat atop a mountain ledge overlooking Merano in South Tyrol, Italy. Enthroned here since 1624, the exclusive 5-star hotel is located beneath its very own medieval castle. Castel Fragsburg offers only 20 unique suites for up to 50 guests from all over the world.
The Michelin-starred cuisine focuses on regionality, quality, health and excellent service. The love for detail can be seen in the two light-flooded restaurants and on the panoramic terrace.
In the Alchemistic Healing Spa , the first of its kind in the world, the Fragsburg pampers the guests with unique treatments in cosy rooms with breathtaking views.

Responsibilities

The receptionist is responsible for:; Welcoming customers from arrival to departure; Informs the client about the conditions of stay, formalities and hotel services; Transmits necessary information to other departments; Switchboard management; Cash management; Correspondence management

Requirements

Charm and empathy; Professional experience in a similar position; Excellent knowledge of German, English and Italian; Love for work; Personal initiative and propensity for teamwork; Friendly and honest behavior; A sense of responsibility at work