Receptionist

In the role of Receptionist, you will be responsible to provide office support for the Community.

Responsibilities

Resident Relations – answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community; Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community; Answer incoming calls and greet walk in traffic in a polite professional manner; Assist potential residents by completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader; making sure to direct/pass messages to the appropriate party; Complete discovery sales calls as needed and schedule appointments for the sales leader; Provide back up support and assistance to the Enrichment Coordinator as needed; Suggest and drive resident, visitor and guest participation in completing the survey questionnaire; General Community Paperwork – responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.; Keep staff and resident records current; May perform other duties as needed and/or assigned.

Requirements

High School diploma or GED; Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs; Proven customer service skills; Effective communication skills, both written and verbal; Self-starter, team player, not afraid to jump in and assist where needed.

Nice to have

Previous experience providing office support

Benefits

Competitive Pay; Paid Holidays & PTO; Comprehensive Health Plans (medical, vision, dental, company paid short term and long term disability, voluntary benefits); Career Advancement Opportunities; Tuition Reimbursement; Employee Loyalty Rewards Program; Retirement Savings Plan with Employer Match; Rewards & Recognition; Health & Safety