Receptionist

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for greeting employees and visitors, answering incoming calls, mail distribution, flow of correspondence, maintain calendars for meetings, as well as additional clerical duties.

Mailroom Assistance

- Support onsite mailroom with packages/deliveries
- Support onsite mailroom to prepare postage/labels for mail/UPS/FedEx, courier services, etc.
- Provide full mailroom coverage when needed

Other

- Any and all other duties and tasks as assigned

Education/Training

Years of Relevant Experience

Skills and Knowledge

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position

46,000.00 – 46,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

On-site –Cambridge, MA

Job Tags

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Responsibilities

Greet/host/provide support for guests, visitors and employees; Assist visitors and employees with wayfinding; Answer all in-coming calls; Submit visitor and parking requests; Update phone lists, SOPs and other administrative duties as requested; Point of contact for packages/deliveries; Respond and follow through to requests for information and communicate with all levels of management with minimal supervision; Strong leadership and teamwork with Security vendor personnel that will assist at the reception desk; Housekeeping Duties (i.e. pick up and display literature, maintain a welcoming and clean presentation of the Lobby, report any mechanical issues or other issues to the facilities group, etc.); Assist in the resolve of problems associated with all building services including, but not limited to janitorial, mailroom, badging, and conference room/AV Support.; Assists with the coordination and scheduling of visitors with the property security desk; Assists with the coordination and scheduling of office/building maintenance activities

Requirements

High school diploma; One to two years; Excellent customer service and relationship building skills; Strong organizational, interpersonal and communication skills; Working knowledge of Microsoft Word, Excel, Power Point, and Outlook Software; Reliable transportation - no onsite parking, but public garages are local (Public Transportation Recommended). Site is located on city bus line, MBTA Green line stop opening at the location in the spring, and walking distance to North Station; Full time position on location - no remote work; This is largely a sedentary role, however, some mailroom duties are required. This would require the ability to handle packages, deliver mail/packages in multi-floor building, and bend, walk or stand as necessary

Nice to have

Some college preferred; Three years administrative/facilities experience supporting multiple people, preferably in the commercial real estate industry; Experience in supporting a front desk that has high security standards and protocols; Mailroom experience

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay