Recovery & Wellbeing Coach

We are seeking an experienced Recovery & Wellbeing Coach to join our Group Health & Safety team. In this role, you'll partner with leaders, employees, healthcare providers and claims agents to support safe and sustainable recovery outcomes for employees experiencing work and non-work-related injuries or illness. This is a highly collaborative role that supports multiple Pact sites and will require regular travel across NSW and interstate as needed.

Responsibilities

Manage workers compensation and injury management cases from end to end; Develop and implement individual recovery and return-to-work plans; Proactively identify and address barriers to recovery and return to work; Liaise with employees, managers, healthcare providers, rehabilitation consultants and claims agents; Coordinate and monitor early intervention and onsite physiotherapy programs; Facilitate case conferences, claims reviews and strategic stakeholder meetings; Provide injury management guidance and support to sites across the business; Maintain accurate injury and claims records and reporting; Support the implementation of Group wellbeing and injury management initiatives

Requirements

Experience in injury management, workers compensation or return-to-work coordination; Strong knowledge of workers compensation and relevant legislation; A background in allied health, health and safety, rehabilitation or a related discipline; Exceptional stakeholder management and communication skills; The ability to manage multiple cases and competing priorities; Strong administrative and reporting capabilities; Strong general IT skills – Microsoft Excel and word; Experience using injury management systems; A current driver's licence; Ability to work autonomously and as part of a team; Degree in a relevant field (under graduate, health and safety, allied health)

Nice to have

SolvInjury experience highly regarded

Benefits

Flexible base location across our NSW operations; Opportunity to influence recovery, wellbeing and injury management outcomes; Work for a business committed to safety, wellbeing and continuous improvement; Join a collaborative team that genuinely cares about supporting our people; Access to Pact Perks employee rewards and recognition program