Recruiting Operations Specialist

As the Recruiting Operations Specialist for Mercor NYC, you will own the operational core of how we hire — scheduling, Ashby, candidate experience, and on-sites — and you will be expected to automate the parts that shouldn’t require a person. Your remit is to define the core workflow, then build the systems that run it. You’ll report to the Head of Talent and partner directly with hiring managers across engineering and operations. This is a New York role, in-office five days a week, in the Financial District.

Responsibilities

Run candidate interview experience end to end — screens, take-homes, virtual loops, and full-day onsites; Manage complex scheduling across candidates, interviewers, and hiring managers; Absorb reschedules and conflicts before they reach the candidate; Treat interviewer capacity as a metric you own; Own candidate data in Ashby — stages, tags, scorecards, written rationale; Build automated exception reports; Turn pipeline data into reporting; Be the person candidates remember; Automate prep and follow-ups; Own post-offer coordination and handoff into onboarding; Run Superdays, candidate dinners, and networking events end to end; Find the most repetitive work on the team and remove it with automations, LLM workflows, or Ashby’s API; Codify recruiter workflows into prompts, templates, and workflows; Help answer which interview stages predict success

Requirements

3+ years of experience in project management, recruiting operations, HR operations, or similar roles; Fluent in an ATS (we use Ashby) and fast on unfamiliar tools; You already use AI daily and have built something with it; Exacting attention to detail; You treat inefficiency as a personal problem; Clear, direct writing; High ownership; Agility / Adaptability; Operational Rigor; Growth Mindset; Commitment to the Outcome; Love for the Craft

Nice to have

Experience at an early-stage company in AI or high-growth tech; Hands-on with AI and automation tooling — Claude, Cursor, Clay, Zapier, ATS APIs, or whatever you’ve actually shipped with; SQL, or comfort in a BI tool; You’ve designed or improved an interview process, not just run one — rubrics, scorecards, interviewer calibration

Benefits

$15K relocation bonus; $10K housing bonus; $1.5K monthly stipend for meals; Free Equinox membership; $200 monthly laundry reimbursement; $200 monthly personal wellness reimbursement; Health, Dental, Vision insurance; 401(k) with company match