Regional Director

The Regional Director is responsible for successful execution of company strategies, financial performance, and operational excellence for up to 4 districts within the retail operations organization. This leader achieves success through coaching and developing District Managers, who in turn lead store teams that meet or exceed sales and service results. This leader is an ambassador of NVI Culture, bringing our Mission, Vision, and Values to life.

Responsibilities

Drives the region’s financial results by setting clear goals for revenue growth, profitability, and operational efficiency; Analyzes financial reports, sales trends, and performance data to make informed decisions that improve the region's results; Ensures the successful implementation of company-wide initiatives, policies, and procedures across all districts within the geographic area; Leads District Managers to optimize operational processes, specifically focused on the customer experience and service levels; Conducts effective store visits to assess store operational effectiveness; engages the DM and store team to build effective plans that achieve desired goals and KPIs; Champions the company’s culture, values, and diversity initiatives by fostering an inclusive and motivating work environment; Coaches and develops District Managers in meaningful ways that balance helping them reach their career aspirations, in addition to supporting the DM as they guide their store teams to meet and exceed financial targets; Provides hands-on leadership and coaching to District Managers to develop their skills in people management, operations, and business strategy; Fosters a collaborative and high-performing team environment by providing ongoing performance feedback and creating development plans for District Managers; Leads by example, setting a high standard for excellence in leadership, communication, and decision-making; Conducts leadership training and mentoring to ensure ongoing development of high-potential employees; Maintains continued focus on short- & long-term succession plans for leadership positions within the region, including actively developing high-potential leaders; Recruits and retains top-talent district leaders; Builds & maintains strong relationships with leaders across the Retail Ops, Clinical Services, and Retail Support Center

Requirements

Experience leading teams through organizational change, transformation, or large-scale operational initiatives; Experience supporting new store openings, market expansions, integrations, or evolving operating models; Demonstrated ability to lead with influence during ambiguity, building alignment and momentum across multiple levels of the organization; Results-driven, with a focus on achieving financial goals and enhancing customer experience; Strong leadership presence with the ability to influence and inspire others; Strong commitment to National Vision’s Mission, Vision and Values; Strategic thinker with the ability to execute operational plans; Strong analytical skills, with the ability to interpret financial data and operational reports; Excellent interpersonal and communication skills, with the ability to build relationships across all levels of the organization; Proven experience in coaching and developing district or area managers to achieve financial and operational goals; Strong financial acumen, with experience in managing P&L statements and delivering on financial targets; Excellent communication, leadership, and problem-solving skills; 80% Travel Required, overnight and out of state

Nice to have

9+ years multi-unit retail leadership experience (preferred); 9+ years Optical Industry Experience (Preferred); Four-year college degree or equivalent experience (Preferred)

Benefits

Health & Dental Insurance; 401k Retirement Savings; Flex Spending Account; Generous Paid Time Off & Company Holidays; Parental Leave; Employee Eyewear Discount; Training programs available; Access to educational courses; Emphasis on internal promotions and career advancement