Regional Operations Manager

SUMMARY: The Manager, Regional Operations serves as a senior-level operational leader responsible for supporting multiple schools and portfolios through strategic planning, operational oversight, compliance management, and cross-functional project leadership. This role partners closely with Portfolio Vice Presidents, school leaders, and enterprise departments to drive operational excellence, improve organizational effectiveness, support school performance goals, and ensure successful execution of strategic initiatives. The position provides leadership for complex operational challenges, school growth initiatives, compliance efforts, and continuous improvement activities that impact enrollment, retention, student outcomes, and overall organizational success.

Responsibilities

Serve as the primary operational partner to Portfolio Vice Presidents and school leaders, providing strategic guidance and support for school operations, compliance, enrollment, staffing, student services, and organizational performance; Lead and execute operational initiatives, cross-functional projects, and school growth efforts, including new school launches, expansions, and enrollment growth initiatives, ensuring operational readiness and successful implementation; Monitor and analyze operational, financial, enrollment, and compliance data to identify trends, assess risks, and develop solutions that support performance goals, student success, and organizational growth; Ensure compliance with federal, state, authorizer, and organizational requirements through policy implementation, operational reviews, risk mitigation, and audit readiness activities; Drive continuous improvement by evaluating processes, resolving operational challenges, and developing scalable procedures, tools, resources, and training that enhance efficiency and effectiveness; Foster collaboration with internal and external stakeholders while providing leadership, functional direction, and strategic support to School Operations Managers and other operational staff

Requirements

Bachelor's Degree in Business Administration, Education Administration, Public Administration, or related field; Eight (8) or more years of progressively responsible operational leadership experience; Demonstrated experience leading complex, cross-functional initiatives with enterprise-wide impact; Experience developing operational strategy, process improvements, and organizational solutions; Great organizational and time management skills; Strong technology skills; Experience using a student information system and/or other type of database; Strong written and verbal communication skills; MS 365; Web proficiency; Ability to travel 20% of the time; Ability to clear required background check

Nice to have

Formal project management experience in fast-paced or start-up environment; Non-profit / education grants management experience; Experience with managing online learning schools

Benefits

Health benefits; Retirement contributions; Paid time off; Bonus