Regional Quality Manager (Remote – Eastern U.S. Preferred)

The Regional Quality Manager is responsible for oversight of the Quality Management System (QMS) across 10-12 ISO/IEC 17025 accredited laboratories within the Accredited Labs network. This is a remote position with a preference for candidates located in the Eastern half of the United States, with approximately 50% travel required. This role plays a critical part in ensuring compliance, driving consistency, and elevating technical quality across multiple locations.

Responsibilities

Ensure compliance with ISO/IEC 17025:2017 and internal quality requirements; Prepare for and actively participate in internal audits and external accreditation assessments (A2LA, ANAB, etc.); Serve as a key point of contact with accrediting bodies; Oversee corrective actions, nonconformances, and customer complaints in partnership with local branch quality representatives; Provide quality oversight for 10–12 laboratory locations; Drive consistency in procedures, documentation, and execution across sites; Support the integration of newly acquired laboratories into the Accredited Labs Quality Management System (QMS); Lead technical oversight with a strong focus on technical competence; Review and evaluate uncertainty budgets for technical accuracy and consistency; create new budgets as needed; Support method validation, verification, and technical problem-solving; Identify and implement process improvements aligned with accreditation requirements; Support training and competency development across branches; Contribute to standardization efforts, including the use of IndySoft calibration software

Requirements

Strong knowledge of ISO/IEC 17025:2017; Experience with accrediting bodies such as A2LA or ANAB; 5+ years of experience in a commercial accredited calibration laboratory environment; Experience supporting or leading internal audits and external assessments; Ability to work independently in a remote, multi-site environment

Nice to have

Advanced expertise in measurement uncertainty (electrical strongly preferred); Experience with IndySoft calibration management software; Multi-discipline calibration experience; Experience supporting a growing or multi-site organization

Benefits

Competitive salary and performance-based incentives; Comprehensive medical, dental, and vision insurance; 401(k) plan with company match; Paid time off (PTO) and company holidays; Life and disability insurance; Opportunities for career growth and advancement; Ongoing training and professional development; Remote work flexibility with travel support