Residential Program Manager (IDD Services)

KenCrest is seeking a Program Manager to lead and inspire teams in its Residential Homes program, supporting individuals with Intellectual and Developmental Disabilities (IDD). The role focuses on creating a safe, supportive, and fulfilling environment for the individuals served while ensuring dedicated staff have the resources and leadership they need. The Program Manager oversees 2-3 community homes, serves as a key advocate for individuals supported, and leads and mentors a team while handling administrative responsibilities. The ability to stay organized and make decisions under pressure is essential. The position is salaried, Monday through Friday, 8:30 AM – 4:30 PM (with flexibility), plus occasional on-call duties and shift rotations when necessary. It requires regular travel to the homes within the program.

Responsibilities

Ensure homes follow state, county, and federal regulations; Manage and support staff with training, guidance, and feedback; Oversee the hiring and onboarding of new staff; Manage home budgets and ensure spending aligns with goals; Conduct regular home and vehicle inspections; Approve schedules, timesheets in Kronos, and monthly reports; Build strong relationships with families, support coordinators, and day programs; Join on-call rotation for after-hours support; Keep homes stocked with food and supplies and ensure staff have needed resources; Travel to homes regularly for leadership, inspections, and staff support; Oversee 2-3 community homes, including health and safety of residents, day-to-day management of staff, property, and vehicle maintenance; Advocate for individuals supported, ensuring their needs and desires are met while honoring their dignity and independence

Requirements

High School diploma or GED required; at least 5 years of experience in a similar role, with at least 3 years in a supervisory capacity; valid driver's license and acceptable motor vehicle record (acceptable within the last 12 months and retained); strong leadership skills and experience managing staff, handling conflicts, and providing training; proficient in Microsoft Office

Nice to have

college degree preferred; experience with Kronos; familiarity with positive approaches to supervision and leadership techniques