Restaurant and Bakery Shift Leader

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People; Outstanding Image and Cleanliness; 100% Guest Satisfaction.

Responsibilities

Ensure that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner; Perform/assist all functions for all positions in the restaurant as required; Set up each shift for success through planning, inspection, and anticipation of challenges; Communicate expectations with staff, assign work stations, and create enthusiasm and confidence; Execute shift plan, maintain standards, and keep the team positive, organized, and focused; Take immediate action to correct any food or service issues; Measure shift results against the plan and ensure the restaurant is ready for the next guest and the next shift; Communicate with management regarding employee performance, guest concerns, and food or maintenance issues

Requirements

High school diploma; 1-year experience, preferably in the food service industry; Extensive standing and walking for up to 8 hours; Must be able to see at a distance (20 feet) and at close range (12 inches), distinguish between shapes, and use peripheral vision; Must be able to communicate clearly; Must tolerate exposure to heat, steam, smoke, cold; Reaching heights of approximately 6 feet and depths of 2 1/2 - 3 feet; High level of mobility/flexibility; Time management skills; Must be able to read, write, and perform addition/subtraction calculations; Must be able to use fingers to write, slice, chop, and operate equipment; Must be able to fit through openings 30 inches wide; Must be able to work irregular hours under heavy pressure/stress; Bending, reaching, walking; Carrying trays of food products weighing about 50 pounds for distances up to 30 feet; Lifting up to 50 pounds; Exposure to dish and cleaning chemicals

Nice to have

Some college or degree preferred; Food service industry experience preferred

Benefits

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance; 401k, Health Savings Account; Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance; Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More