Restaurant and Bakery Shift Leader

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People; Outstanding Image and Cleanliness; 100% Guest Satisfaction.

Responsibilities

Support management in meeting restaurant goals through implementation, management and enforcement of company policies, procedures, programs and performance standards; ensure all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to established procedures, performance standards, and local health department regulations; perform or assist all functions for all positions in the restaurant under certain circumstances; set up each shift for success through planning, inspection, and anticipation of potential challenges; communicate expectations with staff, assign work stations, and create enthusiasm and confidence in your team; execute your plan to lead a great shift and maintain standards while keeping the team positive, organized, and focused; take immediate action to correct any food or service issues; measure the results of the shift against your plan and ensure the restaurant is ready for the next guest and next shift; communicate with management regarding employee performance, guest concerns, food or maintenance issues

Requirements

High school diploma; 1-year experience; at least 16 years of age; extensive standing and walking for up to 8 hours; must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards; must be able to communicate clearly; high level of mobility/flexibility; time management skills; ability to read, write and perform addition/subtraction calculations; ability to control and utilize fingers to write, slice, chop and operate equipment; must be able to fit through openings 30 inches wide; ability to work irregular hours under heavy pressure/stress during busy times; bending, reaching, walking; carrying trays of food products weighing about 50 pounds for distances up to 30 feet; lifting up to 50 pounds

Nice to have

Some college or degree; food service industry experience preferred

Benefits

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance; 401k, Health Savings Account; Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance; Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More