Restaurant & Bakery Host/Cashier

Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Checks out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory.

Responsibilities

Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards; Controls the flow of business in the dining room so guests feel welcome and comfortable; Checks out Guests at the register; Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory; Opens the door as guests enter and leave the building; Greets and seats guests in a friendly and timely manner in person or on telephone; Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction; Completes wait sheets; Offers specific suggestions for take-out bakery items; Efficiently packages to-go orders; Ensures that the cashier area, bakery cases and displays, lobby area, entryway and guest restrooms and dining room stay clean throughout the shift; Processes To-Go orders; Assists servers with pre-bussing procedures; Sweeps floor around tables to assist servers where needed; Performs side work during shift downtime including rolling silverware, restocking cleaning work stations and bussing tables; Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems; Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions

Requirements

Basic skills such as sanitation, safety, and customer service can be taught through in-house training; No experience required; Extensive standing and walking for up to 8 hours; Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards; Must be able to communicate clearly; Exposure to heat, steam, smoke, cold; Reaching heights of approximately 6 feet and depths of 2 1/2 - 3 feet; Must have high level of mobility/flexibility in space provided; Must have time management skills; Must be able to read, write and perform addition/subtraction calculations; Must be able to control and utilize fingers to write, slice, chop and operate equipment; Must be able to fit through openings 30" wide; Must be able to work irregular hours under heavy pressure/stress during busy times; Bending, reaching, walking; Carrying trays of food products weighing about 50 pounds for distances up to 30 feet; Lifting up to 50 pounds; Exposure to dish and cleaning chemicals; Must be at least 16 years of age

Benefits

Medical; Dental; Vision; Wellness Program; Life Insurance; Disability Insurance; 401k; Health Savings Account; Employee Assistance Program; Employee Discount Program; Vacation/Sick Time Benefits; Travel Accident Insurance; Discounted Tuition; Waived Application Fee; Deferred Tuition; Complimentary Course; & More